David Cole
Cabot,AR
Summary
Proven track record in route planning and customer service, demonstrated through successful tenure at FedEx Ground. Expert in GPS technology and problem-solving, ensuring timely and accurate deliveries. Achieved a significant reduction in delivery times by optimizing routes, showcasing a strong ability to work independently and maintain vehicle maintenance standards. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Courier
10Roads
04.2024 - Current
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Adapted quickly to changing circumstances in real-time situations such as weather-related delays or unexpected road hazards.
- Verified package information to check for accuracy and completeness.
Owner/Operator Truck Driver
F2F Transport
10.2023 - 03.2024
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Verified contents of inventory loads against Bills of Lading.
- Maximized load safety by balancing, securing, and weighing products.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Linehaul Driver
FedEx Ground
02.2020 - 09.2023
- Demonstrated professionalism in all interactions with customers, representing the company in a positive manner at all times.
- Adapted rapidly to changing conditions or situations during transit, demonstrating flexibility when faced with unforeseen challenges or obstacles enroute.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Enhanced on-time delivery rates by planning and executing efficient routes for line haul operations.
- Exhibited exceptional teamwork, collaborating with fellow drivers to coordinate loads and minimize empty miles.
CDL Route Driver
Black Horse Carriers
03.2017 - 02.2020
- Developed strong relationships with regular customers along assigned routes, leading to increased loyalty and repeat business.
- Effectively communicated with warehouse staff regarding inventory levels, order discrepancies, or other issues impacting delivery schedules.
- Adapted quickly to changes in route assignments due to unforeseen circumstances or last-minute requests from management.
- Demonstrated strong problem-solving skills while handling unexpected challenges that arose during daily operations on the road.
- Supported team members in the successful completion of their assigned routes when needed, fostering a collaborative work environment.
- Assisted with training new hires, sharing knowledge of best practices for efficient route driving and safe operation of equipment.
- Ensured compliance with all safety regulations for efficient route driving, reducing accidents and incidents.
- Collaborated closely with dispatchers to ensure accurate scheduling and routing information, optimizing overall performance.
- Navigated various road conditions safely to ensure timely delivery of goods to customers.
- Streamlined processes for loading and unloading cargo, resulting in faster turnaround times at delivery stops.
- Inspected and loaded delivery trucks and picked up customer returns.
- Received, counted and inspected inventory for delivery.
- Loaded truck and properly secured items to prevent damage for deliveries.
OTR Truck Driver
Henderson Trucking
01.2016 - 03.2017
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Delivered goods to customers both locally and long distance.
OTR Team Truck Driver
CRST
10.2015 - 01.2016
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Inspected load security and checked for damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Maximized load safety by balancing, securing, and weighing products.
- Dropped and hooked trailers and changed configuration of equipment.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
Bachelor of Science - Human Development
University of Phoenix
Tempe, AZ08.2025
High School Diploma -
Terry Parker High School
Jacksonville, FL06.2009
Skills
- Punctuality
- GPS Technology
- Load organization
- Route Planning
- Tech-savviness
- Vehicle Maintenance
- Working Independently
- Customer Service
- Valid Driver's License
- Problem-Solving
- Loading and unloading
- Document Management
Certification
- Certified Class A [Triples and doubles combo]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Delivery Courier
10Roads
04.2024 - Current
Owner/Operator Truck Driver
F2F Transport
10.2023 - 03.2024
Linehaul Driver
FedEx Ground
02.2020 - 09.2023
CDL Route Driver
Black Horse Carriers
03.2017 - 02.2020
OTR Truck Driver
Henderson Trucking
01.2016 - 03.2017
OTR Team Truck Driver
CRST
10.2015 - 01.2016
Bachelor of Science - Human Development
University of Phoenix
High School Diploma -
Terry Parker High School
- Certified Class A [Triples and doubles combo]
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