David Compton
Graham,NC
Summary
IT Technician with 15 years of experience with hardware and software configuration, replacement, and repair, beta testing, help desk, and software training, Seeks position as Infrastructure Administrator I with Vaya Health Services.
Overview
19
19
years of professional experience
1
1
Certification
Work History
IT Administrator / Peer Support Specialist
Academy Of Alamance
Burlington, North Carolina
06.2015 - Current
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Beta test EHR software
- Served as resource to support help desk requests.
- Observe strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Technical coordinator for company training sessions
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Assist clients with maintaining budgets, finding employment and educational opportunities
LTL / FTL Shipping Coordinator
Dayco Products
Hope Mills, North Carolina
08.2014 - 05.2015
- Supervised shipping team of 8 employees.
- Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
- Prepared shipping documents and invoices, processed payments and fielded client questions.
- Assigned shipments to carriers in centralized database, choosing least expensive options to minimize shipping fees.
- Set up local, and domestic shipments according to postal, shipper and foreign regulations.
Business Manager /Sales Manager
Mountain Automotive
Swannanoa, North Carolina
02.2010 - 12.2013
- Performed accounting functions for company.
- Purchased used cars at auction.
- Performed light repairs on vehicles
- Identified, and hired trained, highly-qualified contractors for complex repairs
- Sold used vehicles to customers
- Prepare sales documentation for customers
- Handled customer relations issues, enabling quick resolution and client satisfaction.
Shipping Department Manager
Anvil Knitwear Inc.
Swannanoa, North Carolina
05.2000 - 09.2007
- Supervised domestic / international shipping team of 50 employees.
- Approved regular payroll submissions for employees.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Maintained positive relationships with representatives of UPS, FedEX, DHL and International shipping companies.
- Negotiated rate contracts with LTL vendors and supply vendors
- Prepared customs documentation for International Shipments
Education
Bachelors of Applied Science - Business Administration
Southern New Hampshire University
Hooksett, NH05.2022
Associate of Applied Science - Business Administration - Operations Management
Fayetteville Technical Community College
Fayetteville, NC05.2016
Associate of Applied Science - Business Administration
Asheville Buncombe Technical Community College
Asheville, NC05.2016
Associate of Applied Science - Networking Technology
Asheville Buncombe Technical Community College
Asheville, NC05.2006
Skills
- Effective collaboration and interaction
- Problem-solving skills
- Leadership skills
- Housing skills
- Extensive knowledge of local area and surrounding counties
- Mental health services
- Technical Troubleshooting
- Software Evaluation
- Training Materials Development
- Troubleshooting Network Issues
- Microsoft Windows and Office
Certification
- Certified Peer Support Specialist, Academy Of Alamance - 2015 - Present
Certificates - 2016, Fayetteville Technical Community College
- Business Foundations
- Project Leadership
- Total Quality Management
- Aquisitions and Procurement
Timeline
IT Administrator / Peer Support Specialist
Academy Of Alamance
06.2015 - Current
LTL / FTL Shipping Coordinator
Dayco Products
08.2014 - 05.2015
Business Manager /Sales Manager
Mountain Automotive
02.2010 - 12.2013
Shipping Department Manager
Anvil Knitwear Inc.
05.2000 - 09.2007
Bachelors of Applied Science - Business Administration
Southern New Hampshire University
Associate of Applied Science - Business Administration - Operations Management
Fayetteville Technical Community College
Associate of Applied Science - Business Administration
Asheville Buncombe Technical Community College
Associate of Applied Science - Networking Technology
Asheville Buncombe Technical Community College
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