David Comyns III
Tempe,A
Summary
Professional solutions expert skilled in providing effective and innovative solutions to meet client needs. Known for strong analytical skills and track record of success in technical problem-solving. Focused on team collaboration and achieving results, with reputation for reliability and adaptability in dynamic environments.
Overview
16
16
years of professional experience
Work History
Payroll Solutions Specialist II
ADP
06.2022 - Current
- Maintained a satisfied Book of Business by providing excellent and timely communications via email, phone, or setting up a meeting online, while offering payroll and tech expertise.
- Assisted in seamless payroll processing for clients, promptly addressing any challenges that arose and ensuring effective communication with relevant parties.
- Successfully managed complex projects such as calculation updates, special reports, tax amendments, company implementation, and troubleshooting, leveraging extensive research and analysis within ADP databases while utilizing Salesforce applications.
- Completed the ADP Emerging Leaders Program (ELP) in October 2025.
Client Service Representative
Bank of America
01.2022 - 06.2022
- Streamlined transaction processes by managing multiple systems simultaneously for efficiency.
- Enhanced employee training programs by incorporating management feedback and best practices.
- Assisted clients with transactions, guiding them through claims and card management.
- Provided account information and support, ensuring customer satisfaction and timely service.
- Awarded Top Performer in Client Care for highest customer satisfaction scores in March 2022.
Store Manager
Black Rock Coffee Bar
06.2020 - 01.2022
- Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
- Assessed operational performance to measure compliance with regulatory, industry and brand standards.
- Implemented and enforced policies and procedures by coordinating with company leaders that saw sales grow between $5,000-$7,000 per week
- Mentored team members, fostering a collaborative environment and improving staff retention rates.
Shift Supervisor
Starbucks
10.2017 - 06.2020
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored staff on best practices and operational procedures.
- Coordinated shift schedules to optimize workforce efficiency and coverage.
- Implemented process improvements, enhancing workflow and reducing downtime.
Pharmaceutical Clerk
Express Scripts
01.2016 - 09.2017
- Processed prescription orders accurately, ensuring timely delivery to patients and healthcare providers.
- Implemented workflow improvements that streamlined daily operations, reducing processing time for prescriptions.
- Ensured adherence to regulatory guidelines by conducting regular audits of pharmacy practices and documentation.
- Mentored new team members on proper procedures and best practices in daily pharmaceutical operations.
Education
Associate of Arts - Business Administration
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ05-2011
Skills
- Product knowledge
- Customer relationship management
- Creative solutions
- Staff Development
- Data entry
- Salesforce CRM experience
Timeline
Payroll Solutions Specialist II
ADP
06.2022 - Current
Client Service Representative
Bank of America
01.2022 - 06.2022
Store Manager
Black Rock Coffee Bar
06.2020 - 01.2022
Shift Supervisor
Starbucks
10.2017 - 06.2020
Pharmaceutical Clerk
Express Scripts
01.2016 - 09.2017
Associate of Arts - Business Administration
Maricopa Community Colleges, Chandler-Gilbert Community College