Summary
Overview
Work History
Education
Skills
References
Professional Experience
Coursework
Languages
References
Timeline
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David Conde

Spring,TX

Summary

Dynamic customer service professional with proven expertise at Lowe's Home Improvement, excelling in relationship building and effective communication. Skilled in inventory management and problem-solving, I consistently enhance customer satisfaction and drive repeat business through personalized support and proactive solutions. Committed to maintaining high standards in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Lowes Home Improvment
Spring, Texas
03.2025 - Current
  • Assisted customers with product inquiries and service requests.
  • Resolved customer complaints through effective communication and problem-solving.
  • Collaborated with team members to maintain store cleanliness and organization.
  • Engaged customers in-store to enhance their shopping experience and satisfaction.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Online Despenser

Walmart
Spring, Texas
08.2024 - 03.2025
  • Managed inventory levels, ensuring product availability for online sales.
  • Operated inventory management systems for efficient stock tracking.
  • Collaborated with team members to ensure timely product availability.
  • Assisted in organizing merchandise displays to enhance customer experience.
  • Conducted regular stock audits to maintain accurate inventory levels.
  • Maintained cleanliness and organization in storage areas and sales floor.
  • Supported training initiatives for new associates on replenishment processes.
  • Prepared merchandise sets for sales floor and used pallet jacks or hand trucks to transport items.
  • Organized warehouse merchandise for efficient stock replenishment process.
  • Maintained cleanliness of the warehouse environment by sweeping floors regularly.

Education

High School Diploma -

SAM HOUSTON MSTC
Houston, TX
05.2024

Skills

  • Customer service
  • Inventory management
  • Relationship building
  • Product knowledge
  • Team collaboration
  • Stock auditing
  • Effective communication
  • Problem solving
  • Time management
  • Positive and professional
  • Critical thinking
  • Empathy and patience
  • Creative problem solving
  • Decision-making
  • Multi-task management

References

References given upon request

Professional Experience

Fresh out of high school with a strong academic background and a willingness to learn, I am eager to enter the workforce and contribute positively to a dynamic team. Despite limited work experience, I bring a strong work ethic, enthusiasm, and a desire to grow professionally. I am excited about the opportunity to apply my skills and contribute to your organization.

Coursework

  • Mathematics
  • Science
  • English
  • History
  • Foreign Language
  • Business Ethics and Corporate Social Responsibility
  • Computer Science
  • Business Economics
  • Fine Arts

Languages

Spanish
Limited
English
Professional

References

References available upon request.

Timeline

Customer Service Representative

Lowes Home Improvment
03.2025 - Current

Online Despenser

Walmart
08.2024 - 03.2025

High School Diploma -

SAM HOUSTON MSTC