- Camping
- Volunteering with youth sports programs as a Assistant Coach
- Enjoy hobbies that combine physical activity with outdoor exploration
- Food Tourism
- Participating in local clean-up initiatives
- I like working with my hands and fixing things
- Outdoor Recreation
- Embracing outdoor adventures such as Hunting and Fishing
- I enjoy cooking for friends and family gatherings
- Road Trips
David Cook
Ridgeview,WV
Summary
Dynamic Operations Manager with a proven track record at United Dairy Inc., where leadership in operations management and team leadership led to significant improvements in performance outcomes and operational efficiency. Expert in inventory management and employee motivation, achieving a notable reduction in workplace accidents. Skilled in problem-solving and fostering employee relations, driving operational excellence.
Energetic and adaptable with strong ability to manage operations and streamline processes. Skilled in workflow optimization and familiar with key principles of supply chain management and logistics. Committed to driving operational efficiency and fostering collaborative team environment.
Offering strategic mindset and ability to quickly learn and adapt to new operational environments. Brings strong understanding of organizational processes and keen eye for detail. Ready to use and develop problem-solving and analytical skills in Sales Representative role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
United Dairy Inc.
11.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Truck Driver
CLI Transport
03.2022 - 11.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Inspected load security and checked for damages.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Truck Driver
Walmart Transportation, LLC
08.2021 - 03.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Enhanced team morale with positive attitude and strong work ethic during long hauls.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
Truck Driver
United Dairy Inc.
09.2019 - 03.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Owner/Operator Truck Driver
Triple H Trucking
02.2014 - 09.2019
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Dropped and hooked trailers and changed configuration of equipment.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
- Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
- Increased revenue by strategically expanding client base and negotiating favorable contract terms.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected load security and checked for damages.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Removed and unloaded packages from flatbed,step deck,reefer trucks for customer deliveries, using extreme care to avoid damage to goods.
Education
High School Diploma -
Circleville High School
Circleville, WV05-1995
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Operational Efficiency
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
- Inventory Management
- Management
- Performance monitoring
- Employee Motivation
Accomplishments
- Supervised team of 25 staff members.
Certification
- WV Driver's License
- Forklift Certification
- Commercial Driver's License (CDL) - WV Department of Motor Vehicles.
- Medical Examiner's Certificate – U.S. Department of Transportation.
- Tank Vehicle Endorsement (N) - WV Department of Motor Vehicles.
- Hazardous Materials Endorsement (HME) - Transportation Security Administration.
- Professional Truck Driver Certification (PTDC) - Professional Truck Driver Institute.
- Smith System Driver Improvement Institute Certificate – Smith System.
- Transportation Worker Identification Credential (TWIC) - Transportation Security Administration.
Interests
Timeline
Operations Manager
United Dairy Inc.
11.2023 - Current
Truck Driver
CLI Transport
03.2022 - 11.2023
Truck Driver
Walmart Transportation, LLC
08.2021 - 03.2023
Truck Driver
United Dairy Inc.
09.2019 - 03.2021
Owner/Operator Truck Driver
Triple H Trucking
02.2014 - 09.2019
- WV Driver's License
- Forklift Certification
- Commercial Driver's License (CDL) - WV Department of Motor Vehicles.
- Medical Examiner's Certificate – U.S. Department of Transportation.
- Tank Vehicle Endorsement (N) - WV Department of Motor Vehicles.
- Hazardous Materials Endorsement (HME) - Transportation Security Administration.
- Professional Truck Driver Certification (PTDC) - Professional Truck Driver Institute.
- Smith System Driver Improvement Institute Certificate – Smith System.
- Transportation Worker Identification Credential (TWIC) - Transportation Security Administration.
High School Diploma -
Circleville High School
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