David Cook
St. Simons, Island,GA
Summary
Dynamic Claims Examiner at Berkshire Hathaway Specialty Insurance with expertise in claims processing and policy interpretation. Proven ability to resolve discrepancies and deliver exceptional customer service. Skilled in data verification and critical thinking, ensuring accurate coverage determinations and efficient payment processing. Committed to enhancing client satisfaction through effective communication and problem-solving. In-depth commercial claims handling throughout the company.
Overview
3
3
years of professional experience
Work History
Claims Examiner
Berkshire Hathaway Specialty Insurance
06.2022 - Current
- Reviewed and processed claims for accuracy and compliance with company policies.
- Assisted in gathering necessary documentation from claimants to support evaluations.
- Learned software applications for claims processing and data management.
- Collaborated with team members to resolve discrepancies in claim submissions.
- Interpreted policy provisions, endorsements, and exclusions to accurately determine coverage for claims.
- Researched claims and incident information to deliver solutions and resolve problems.
- Finalized Type files for insurance claim payment release.
- Provided exceptional customer service by empathetically addressing claimants'' concerns and effectively explaining the claims process to them.
Education
Bachelor of Science - Logistics & Intermodal Transportation
Georgia Southern University
Statesboro, GA12.1994
Skills
- Claims processing
- Verbal communication
- Data verification
- Disability claims process
- Policy interpretation
- Coverage analysis
- Investigative skills
- Liability and coverage
- Computer skills
- Claims evaluation
- Decision-making
- Payment processing
- Critical thinking
- Claims
- File and record management
- Claims investigation
- Coverage determination
- Casualty and property loss
Timeline
Claims Examiner
Berkshire Hathaway Specialty Insurance
06.2022 - Current
Bachelor of Science - Logistics & Intermodal Transportation
Georgia Southern University