David Cornelius
Maryville,TN
Summary
Proven leader in enhancing performance and quality at Knoxville Center for Behavioral Medicine, adept in statistical analysis and development of data dashboards. Advanced Microsoft platform skills, especially Excel and PowerBi. Spearheaded a division-wide digital incident reporting system, significantly improving compliance and patient safety monitoring. Currently holding a Lean Six-Sigma green belt certification.
Overview
7
7
years of professional experience
Work History
Director of Quality and Performance Improvement
Knoxville Center for Behavioral Medicine
12.2021 - Current
- Determined quality department standards, practices, and procedures.
- Established and oversaw company-wide Quality Management System (QMS), maintaining compliance with both DNV and CMS regulations and enhancing internal outcomes.
- Established and tracked quality department goals and objectives.
- Recorded, analyzed, and distributed statistical information.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving patient satisfaction.
- Developed and implemented digital incident reporting system that was adopted division-wide.
- Responsible for interfacing with various regulatory agencies and other parties regarding hospital data and performance improvement projects.
- Responsible for both risk management and patient advocate operations.
Performance Improvement Coordinator
The Village Behavioral Health
01.2020 - 12.2021
- Assessed performance in relation to goals and made recommendations to promote continuous improvements.
- Teamed with disciplinary leaders on determining annual operational targets and outlining needed quality improvements.
- Developed and implemented new facility data and monitoring program.
- Assisted in developing and implementing digital documentation into facilities electronic medical record.
Assistant Director of Residential Services
Village Behavioral Health
04.2017 - 01.2020
- Contributed to program development and best practices initiatives.
- Responsible for maintaining safe and therapeutic milieu for residents through effective training of staff and management of staff resources.
- Provided crisis management and intervention during emergency situations.
- Trained all new staff on crisis management and de-escalation techniques using Therapeutic Crisis Interventions program.
- Managed 70+ staff across 10 units to deliver safe and compassionate care to 80+ residents.
Education
Bachelor of Arts - Religious Studies
Maryville College
Maryville, TN05.2014
Skills
- Statistical Analysis
- Data Collection
- Advanced Microsoft Excel and Microsoft PowerBi skills
- Six Sigma Methodologies
- Quality Management Systems
- Corrective Action Planning
- Performance monitoring
- Active Listening
Affiliations
- American Society for Quality
Timeline
Director of Quality and Performance Improvement
Knoxville Center for Behavioral Medicine
12.2021 - Current
Performance Improvement Coordinator
The Village Behavioral Health
01.2020 - 12.2021
Assistant Director of Residential Services
Village Behavioral Health
04.2017 - 01.2020
Bachelor of Arts - Religious Studies
Maryville College
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