Norman Jackson
Summary
Compassionate and adaptable Patient Transport Driver with experience at Life Pace, skilled in patient care coordination and conflict de-escalation. Demonstrated excellence in ensuring patient safety and confidentiality while streamlining transport processes, resulting in improved efficiency. Proficient in HIPAA compliance and Microsoft Office, committed to delivering exceptional service in healthcare environments.
Professional driver skilled in patient transport. Strong focus on safety, punctuality, and compassionate care. Effective team collaborator with adaptable skills, ensuring reliable and responsive service. Known for excellent communication, problem-solving abilities, and patient-centered approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Transport Driver
Life Pace
05.2025 - Current
- Provided support to other team members as needed, fostering a collaborative and efficient work environment.
- Provided compassionate care to patients during transport, addressing any concerns or needs that arose.
- Ensured patient safety during transport by adhering to established protocols and guidelines.
- Demonstrated adaptability when handling unexpected situations during transports, such as traffic delays or changes in patient condition.
- Streamlined transportation routes by utilizing GPS technology and local knowledge of traffic patterns, resulting in faster transport times for patients.
- Maintained accurate records of all transports completed including pick-up times, destinations, mileage driven per shift.
- Collaborated with medical staff to coordinate seamless transitions between departments, minimizing patient stress and anxiety.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Patient Transport Driver
Indian Health Care Resource
04.2019 - 04.2024
- Provided compassionate care to patients during transport, addressing any concerns or needs that arose.
- Reported facts concerning accidents or emergencies to hospital personnel and law enforcement officials.
- Administered first aid such as bandaging and splinting
- Restrained violent or non-compliant patients in emergency situations.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
Inventory Manager
Owens & Minor (Stanford Hospital)
02.2015 - 01.2019
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
- Streamlined inventory management processes, significantly reducing waste and improving efficiency.
- Conducted thorough training for new staff to ensure high standards of inventory management.
Education
High School Diploma -
Cornerstone Ministries And Christian Schools
Skills
- Safe driving practices
- Basic life support
- Conflict de-escalation
- Patient confidentiality
- Transportation regulations
- Vehicle inspection
- Patient care coordination
- Patient safety protocols
- Microsoft Word, Excel, Outlook
- HIPAA compliance
- EPIC
- Appointment Scheduling
- Customer service
- Insurance verification
Certification
- CMAA - Certified Medical Administrative Assistant
Timeline
Patient Transport Driver
Life Pace
05.2025 - Current
Patient Transport Driver
Indian Health Care Resource
04.2019 - 04.2024
Inventory Manager
Owens & Minor (Stanford Hospital)
02.2015 - 01.2019
High School Diploma -
Cornerstone Ministries And Christian Schools
Similar Profiles
Erin C. LatzErin C. Latz
Social Worker at Lutheran Senior Life PACE programSocial Worker at Lutheran Senior Life PACE program
Sara AliSara Ali
Medical Director at Beacon of LIFE- PACE programMedical Director at Beacon of LIFE- PACE program
Cheryl TylerCheryl Tyler
Staffing Specialist at Mercy Life PACEStaffing Specialist at Mercy Life PACE
Brandy RatliffBrandy Ratliff
Patient Transport Driver at Oxford Treatment CenterPatient Transport Driver at Oxford Treatment Center
George TiradoGeorge Tirado
Patient Transport Driver at SportsMed Physical TherapyPatient Transport Driver at SportsMed Physical Therapy