David Cox

Online Software Training

• Coconstruct (former company) was purchased by Buildertrend
• Transition customers from Coconstruct's software platform to Buildertrend's software platform via online training sessions

Customer Success - Professional Services

• In person and online training for project management software. I moved up through positions over the years at Coconstruct
• Created and participated in 2 day training seminars given for custom home builders both online and offsite locations
• Created and presented topical online training webinars covering various software modules
• Created product training videos used in the company's training library
• Increased revenue every quarter and exceed all sales goals every quarter while in Professional Services
• Created and presented the most attended web-training event in company history

Customer Success - Coaching

• One hour one-on-one online project management software training sessions
• 99% satisfaction rating

Customer Success - Support

• Support for project management software via inbound email and phone calls
• #1 in monthly support volume for 25 consecutive months
• 99% average monthly customer satisfaction rating

• In store and on-site presentations and sales of in-ground pools and spas
• Top sales person 2006-2010, 2013-2014
• I left CVA in 2010 and spa sales dropped 27% Upon my return, spa sales grew 62% in 2013 and 51% in 2014
• Coordinate purchasing, shipping, deliveries, and installation of products.
• Schedule outside contractors for electrical, crane, concrete, and construction services.
• Develop new lead-tracking and follow-up systems; use of Salesforce lead tracking program

• Sales of radio and web advertising
• Prospected, scheduled appointments, presented marketing solutions, closed sales
• Created effective marketing campaigns - from initial campaign design, writing copy, and designing advertising schedules, to monitoring campaign effectiveness and follow up
• Grew territory 28% in dollar volume from 2011 to 2012
• 2011 New Business Development contest winner - acquired more new business in both dollar volume and number of accounts than any of my colleagues
• 2011 Copy Writing contest winner - commercial chosen as local SAGA recruitment commercial

• Top salesperson 2006-2010
• In store retail sales of spas and billiard tables
• Coordinate purchasing, shipping, deliveries, and installation of products.
• Schedule outside contractors for electrical, crane, concrete, and construction services.

• Increased profitability of local landscaping company
• expanded customer base by 23%
• created more efficient routes to save time and expendatures

• Inbound phone and internet sales of consumer electronic equipment
• Top 25% in sales revenue
• Exceeded monthly and annual sales goals

• Managed VA and NC territory for Chain Drug & Dept Store division of Hallmark Cards
• Exceeded sales goals, grew business-to-business sales with CVS Drugstore and Kohl's Dept Store
• Managed 16 Hallmark field personnel
• Managed all aspects of Hallmark department installation in newly constructed CVS/Kohl's stores
• Ordered, tracked, and monitored sales to 60+ stores in central VA and NC
• Developed and maintained relationships with customer's regional, district, and store-level management
• Customer employee training - taught Hallmark department maintenance and merchandising to CVS employees

• Sold outdoor sporting goods to independent retailers (climbing gear, river gear, clothing)
• Managed and grew 5-state sales territory (OH, NC, TN, KY, WV)
• Presentation of product via in-store visits, phone, trade shows, and email
• Managed logistics and worked industry trade shows

• Taught classes on rock climbing skills and safety (DOD and FBI Hostage Rescue)
• Guided alpine trips in western USA, NW Territories, Mexico, China, and Thailand