David Crider
Tampa
Summary
Dynamic sales professional passionate about driving business growth and fostering meaningful customer relationships. Expertise in the Managed Service Provider (MSP) sector, dedicated to empowering clients as strategic partners to achieve mutual success. Proven ability to identify opportunities and implement tailored solutions that enhance customer satisfaction and loyalty. Committed to leveraging innovative strategies that promote individual and organizational advancement.
Overview
10
10
years of professional experience
Work History
Account Executive – MSP
NinjaOne
02.2024 - Current
- In February of 2024 I was again able to further my career and step into the Account Executive roll. As an Account Executive for MSPs at NinjaOne, I worked closely with my SDR’s to help book qualified leads and progress deals to the close. I specialize in working with Managed Service Providers, helping them understand how NinjaOne’s remote monitoring and management platform can streamline their operations, reduce overhead, and improve service delivery. By building strong relationships and acting as a trusted advisor, I have been able to achieve personal and company success with $1,100,000 in ARR won.
Sales Development Representative II
NinjaOne
03.2023 - 02.2024
- In March of 2023 I was awarded with the opportunity to further my career and begin my time as SDR level 2. With this came new levels of expectations with not only my own performance but presenting myself as a leader and providing guidance to new team members wherever possible. Keeping the balance of helping elevate the group while maintaining individual excellence is absolutely paramount within this role. In doing so I’ve been able to achieve a 96% goal attainment rate for my tenure thus far in tandem with helping my leadership train and grow our revival team.
Sales Development Representative I
NinjaOne
04.2022 - 03.2023
- An exciting opportunity to break into the SAAS sales space with an outstanding organization and phenomenal leadership. My time as a SDR level 1 afforded me the opportunity learn about an area of technology I’ve always been interested in becoming apart of while cultivating the day-to-day habits that drive month-over-month achievement. Asking all of the questions, jumping on tasks with urgency, and maintaining a positive mindset have been instrumental in my success from day one.
Lead Mobile Expert
T-Mobile
01.2020 - 04.2022
- A position that perfectly marries customer service and sales excellence with operations adherence and back of house duties. As a Lead Mobile Expert we are at the forefront of a premier wireless experience. Right-fitting accounts to their specific needs as well as handling less than enthused and upset customers with professionalism and grace. Alongside creating a wonderful experience, we also help maintain SOP in relation to the opening and closing of the store. The collection, counting and depositing of money at the end of every night and the filing paperwork in accordance with T-Mobile standards. In summary, a Lead Mobile Expert with T-Mobile is synonymous with being a well-rounded professional and leader continuously striving for excellence.
Mobile Expert
T-Mobile
02.2020 - 12.2020
- As a Mobile Expert with T-Mobile it was my opportunity to embrace a new and refreshing culture of being customer focused and allowing results to follow. A role as a Mobile Expert is to create a seamless and transparent interaction for the customer, no matter what they may ask of us.
Sales Consultant
Sprint Wireless
11.2017 - 01.2020
- As a Sprint Sales consultant our role afforded us the opportunity to give customers premier customer service while also consistently hitting and exceeding sales goals. Personally resulting in myself being named the number one Sales Consultant in the entire nation for the month of September 2019.
Flooring Customer Service Associate
Lowes
11.2016 - 10.2017
- As a Customer Service Sales Associate within the Flooring Department, my responsibilities include monitoring facility operational and merchandising activity, conducting policy analysis in coordination with sales managers, and assisting department functioning in accordance with company guidelines and policies. I am also responsible for directing processes to ensure consistent customer satisfaction as well as meeting or exceeding sales quotas for each month.
Garden Center Customer Service Associate
Lowes
11.2015 - 11.2016
- As a Customer Service Associate within the Garden Center, I have had the opportunity to interact with countless individuals and learn the skills necessary for excellent customer service. My duties included receiving merchandise correctly as well as providing accurate change in return. I also provided advice to customers about new products that would interest them and provided valuable information that intrigues and promotes sales. Keeping a positive perspective and personality throughout the day can make a huge impact on efficiency and positivity of the employee team as a whole.
Education
Business/Entrepreneurship
Seminole State College of Florida
01.2015
High School Diploma - undefined
Hagerty High School
01.2014
Skills
- Public Speaking
- Bi-lingual (Spanish)
- Strong Communication
- Written and verbal communication
- Excellence in sales
- Self-Motivated
- Premier Customer Service
- Team Building
- Familiarity with the NinjaOne product and how it can benefit MSP’s
- Expertise with Salesforce/Salesloft CRM
- Relationship building and management
Hobbies and Interests
Reading, Video Games, Music, Video Games, Music
Section name
Learning is the only thing the mind never exhausts, never fears, and never regrets. -Leonardo da Vinci
Languages
Spanish
Native or Bilingual
Timeline
Account Executive – MSP
NinjaOne
02.2024 - Current
Sales Development Representative II
NinjaOne
03.2023 - 02.2024
Sales Development Representative I
NinjaOne
04.2022 - 03.2023
Mobile Expert
T-Mobile
02.2020 - 12.2020
Lead Mobile Expert
T-Mobile
01.2020 - 04.2022
Sales Consultant
Sprint Wireless
11.2017 - 01.2020
Flooring Customer Service Associate
Lowes
11.2016 - 10.2017
Garden Center Customer Service Associate
Lowes
11.2015 - 11.2016
High School Diploma - undefined
Hagerty High School
Business/Entrepreneurship
Seminole State College of Florida
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