Summary
Overview
Work History
Education
Skills
Awards Recognitions
Affiliations Memberships
Timeline
Generic

David Crudele

Philadelphia,USA

Summary

Dynamic Benefits Professional with a strong background in vendor management and employee wellness initiatives. Skilled in fostering communication and collaboration, leading to successful project implementations and improved service delivery across multiple benefit programs.

Overview

5
5
years of professional experience

Work History

Benefits Specialist, Health and Wellness

BAYADA Home Health Care
Remote-PA
10.2023 - Current
  • Manage vendor relationships for Voluntary Benefits, Fringe Benefits, and new strategic partnerships.
  • Lead biweekly and quarterly vendor review meetings to ensure alignment with service level expectations and error resolutions.
  • Directed a dependent verification audit program, overseeing ongoing reviews to drive cost-saving initiatives, and ensure eligibility compliance.
  • Supported the successful pre- and post-implementation of multiple projects, including RX BPM updates, and voluntary benefit and call center vendor transitions.
  • Coordinated and delivered open enrollment communications and Workday system updates.
  • Implement the annual flu shot voucher program with two vendors, optimizing employee access to preventive care services.
  • Manage six university partnership programs, offering tuition discounts and free educational services to our leaders.
  • Tier 2 Jira ticket management regarding fringe medical, voluntary benefits, dependent audits, and ad hoc group benefit requests.
  • Open enrollment communication, microsite/portal updates, and training materials.
  • Wellness plan education support.
  • Reconciled and administered billing for nine vendors monthly.

Senior Benefits Associate

BAYADA Home Health Care
Remote-PA
05.2022 - 10.2023
  • Administered Group, Voluntary, and Fringe benefit programs for organization.
  • Served as main liaison to Benefits Enrollment Team, providing coaching and support.
  • Acted as primary contact for Tier 1 call center, offering escalation support for various benefits.
  • Developed and updated employee benefit resources to ensure accuracy and accessibility.
  • Mentored new Benefits Associates during onboarding process.
  • Audited and processed employee benefit refunds and retroactive premium adjustments.
  • Reconciled monthly administrative invoices with self-funded plan claim reports.
  • Oversaw annual Flu Shot Program to promote employee health.

Benefits Associate

BAYADA Home Health Care
Pennsauken, New Jersey
06.2020 - 05.2022
  • Tier 1 customer service calls, emails, and fax support for all benefit offerings.
  • Main liaison to the Benefits Enrollment Team, providing ongoing coaching and support.
  • Main liaison for voluntary and fringe benefit coverage and claim escalations.
  • Administer FMLA, including reviewing eligibility, tracking leave status, and collecting premium payments.
  • Review and process Medical Support Notices in accordance with federal and state regulations.
  • Process weekly employee benefit refunds and retroactive premium adjustments.

Education

Bachelor of Science - Human Resource Management

John L Grove College of Business
Shippensburg, PA
05.2020

Skills

  • Vendor management
  • Benefits administration
  • Compliance auditing
  • Open enrollment processes
  • Health and wellness programs
  • Employee training

Awards Recognitions

  • DEI Champion of the Month Award, 06/23
  • Newsweek Magazine named BAYADA best place to work for Mental Well Being, 05/25

Affiliations Memberships

  • PRIDE Employee Resource Council, 01/22, Present
  • Women in Limitless Leadership Resource, 01/23, Present

Timeline

Benefits Specialist, Health and Wellness

BAYADA Home Health Care
10.2023 - Current

Senior Benefits Associate

BAYADA Home Health Care
05.2022 - 10.2023

Benefits Associate

BAYADA Home Health Care
06.2020 - 05.2022

Bachelor of Science - Human Resource Management

John L Grove College of Business

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