Results-oriented quality director with extensive experience in quality assurance initiatives and customer service enhancement. Expertise in training staff on best practices and maintaining compliance with safety regulations, ensuring top-tier service delivery. Dedicated professional skilled in team building, employee training, and quality assurance. Proven ability to enhance service delivery and drive operational excellence through effective training and mentorship. Efficient professional with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs. Seasoned professional with experience running local and regional routes while exceeding profit goals. Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction.