David Curiel
Miramar,FL
Summary
Dedicated insurance professional with over 15 years of experience managing teams and ensuring consistent results to meet or exceed company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand .
Overview
15
15
years of professional experience
Work History
Claims Manager
Embark General
03.2020 - Current
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Built talented teams of claims adjusters dedicated to timely and compliant resolutions.
- Determined proper course of action for claims processing.
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on claims activities.
- Managed team of 15 adjusters and supervisors
- Made sure claims were being handled consistent with client and corporate policies, procedures, best practices and regulations.
- Recruited, interviewed, hired and trained employees and implemented mentoring program to promote positive feedback and engagement.
- Tracked daily activity to make sure we were on track to meet monthly metrics and goals
Claims Manager
Windhaven Insurance Company
05.2010 - 03.2020
- Managed a team of 20 adjusters and supervisors
- Determined proper course of action for claims processing.
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Documented and communicated timely claims information while supporting accurate outcomes.
- Monitored claims in litigation and worked closely with defense attorney to reach a resolution.
- Tracked and reviewed data daily to make sure teams were on track to meet monthly goals
- Reviewed files daily and gave directives to bring files to resolution
Claims Manager
Northern Capital Insurance
04.2008 - 05.2010
- Managed a team of 7 adjusters in Private Auto, Homeowners and Inland Marine
- Monitored daily activity to make sure monthly goals were met.
- Reviewed files and entered directives to make sure files are moving swiftly to resolution
- Determined proper course of action for claims processing.
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Documented and communicated timely claims information while supporting accurate outcomes.
Education
Some College (No Degree) - Accounting And Business Management
FT Lauderdale College
Fort Lauderdale, FLSkills
- Claims Evaluations
- Litigation Management
- Root Cause Analysis
- Compliance Requirements
- Corrective Actions
- Production Goals
- Strategic Execution
- Needs Analysis
- Team Training
Licensed
Licensed in Florida and Texas
Additional Information
I have experience managing claims in CA, TX, FL, MA, GA, PA, LA
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Claims Manager
Embark General
03.2020 - Current
Claims Manager
Windhaven Insurance Company
05.2010 - 03.2020
Claims Manager
Northern Capital Insurance
04.2008 - 05.2010
Some College (No Degree) - Accounting And Business Management
FT Lauderdale College
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