Results-driven Business Analyst Consultant with multiple years of experience analyzing business processes, identifying opportunities for improvement, and implementing strategic solutions to drive business growth. Proficient in various analytical tools and methodologies, skilled in data interpretation and visualization. Demonstrated track record of delivering actionable insights to stakeholders, optimizing operational efficiency, and enhancing overall business performance. Adept at collaborating with cross-functional teams and leading successful project implementations. Seeking to leverage expertise in business analysis to drive innovation and drive profitability for clients.
Overview
38
38
years of professional experience
Work History
Underwriting Process Design Consultant
The Guardian Life Insurance Company of America
11.1985 - 09.2023
Held numerous positions within the organization during my 38 year tenure including but not limited to:
Conducted process analyses to identify areas for improvement, leading to the development of new underwriting guidelines that improved decision-making and risk assessment
Collaborated with cross-functional teams to integrate automation and technology solutions into underwriting processes
Created training materials and conducted workshops to educate underwriters on updated processes and best practices, resulting in improved consistency and adherence to underwriting standards
Led projects to standardize underwriting processes across multiple product lines, resulting in improved underwriting quality and consistency across the organization
Coordinated $40M+ annual Underwriting budget with Corporate Finance Department
Developed Underwriting Capacity models used in Workforce planning and Staffing requisitions as needed
Led several Vendor procurements for Underwriting beginning with RFP process up to and thru implementation
Partnered with Corporate Compliance to establish Underwriting Policy and procedures ensuring adherence to Federal and State compliance requirements
Conducted analysis of underwriting data and trends to identify opportunities for process improvement and increased profitability
Developed and implemented innovative underwriting policies and procedures to improve efficiency and accuracy of risk assessment
Collaborated with cross-functional teams to optimize underwriting workflows and ensure compliance with industry regulations
Created training programs and materials to educate underwriters on new processes and technologies
Leveraged technology tools and automation to streamline underwriting processes and reduce manual tasks
Education
Bachelor of Science - Quantitative Business Analysis
The Pennsylvania State University
University Park, PA
05.1985
Skills
Skilled in Microsoft Office applications
Proficient in Tableau
Strong analytical skills
Process improvement expertise
Strong organizational skills
Customer requirement assessment
Timeline
Underwriting Process Design Consultant
The Guardian Life Insurance Company of America
11.1985 - 09.2023
Bachelor of Science - Quantitative Business Analysis
Lead Engineer at Guardian Life Insurance Company of America (A Fortune 250 Company)Lead Engineer at Guardian Life Insurance Company of America (A Fortune 250 Company)
Director/Head of Payroll Services at Guardian Life Insurance Company of AmericaDirector/Head of Payroll Services at Guardian Life Insurance Company of America
Manager, Enterprise Customer Service at Guardian Life Insurance Company of AmericaManager, Enterprise Customer Service at Guardian Life Insurance Company of America