Results-driven Business Analyst Consultant with extensive experience in data analysis, process improvement, and strategic solution implementation. Proficient in Excel, Power Query, and Tableau for data interpretation and visualization, with a proven ability to consolidate, clean, and summarize data. Adept at collaborating with crossfunctional teams and leading successful project implementations, including managing budgets and vendor procurements. Seeking to leverage expertise in business analysis and data management to support school and out-ofschool-time projects.
Overview
38
38
years of professional experience
Work History
Underwriting Process Design Consultant
The Guardian Life Insurance Company of America
11.1985 - 09.2023
Held numerous positions within the organization during my 38 year tenure including but not limited to:
Conducted process analyses to identify areas for improvement, leading to the development of new underwriting guidelines that improved decision-making and risk assessment.
Collaborated with cross-functional teams to integrate automation and technology solutions into underwriting processes, leveraging data collection and analysis.
Created training materials and conducted workshops to educate underwriters on updated processes and best practices, resulting in improved consistency and adherence to underwriting standards.
Led projects to standardize underwriting processes across multiple product lines, resulting in improved underwriting quality and consistency across the organization.
Coordinated $40M+ annual Underwriting budget with Corporate Finance Department.
Developed Underwriting Capacity models used in Workforce planning and Staffing requisitions as needed, utilizing spreadsheets and data analysis.
Led several Vendor procurements for Underwriting beginning with RFP process up to and thru implementation.
Partnered with Corporate Compliance to establish Underwriting Policy and procedures ensuring adherence to Federal and State compliance requirements.
Conducted analysis of underwriting data and trends to identify opportunities for process improvement and increased profitability, utilizing Excel and Tableau for data visualization.
Developed and implemented innovative underwriting policies and procedures to improve efficiency and accuracy of risk assessment.
Collaborated with cross-functional teams to optimize underwriting workflows and ensure compliance with industry regulations.
Created training programs and materials to educate underwriters on new processes and technologies.
Leveraged technology tools and automation to streamline underwriting processes and reduce manual tasks, including data cleaning and validation.
Education
Bachelor of Science - Quantitative Business Analysis
The Pennsylvania State University
University Park, PA
05.1985
Skills
Microsoft Office
Excel
VLOOKUP
Pivot Tables
Graphing
XLOOKUP
Dynamic arrays
Power Query
Tableau
Analytical skills
Process improvement
Organizational skills
Customer requirement assessment
Data collection
Data cleaning
Spreadsheets
Arrays
Scheduling
Communication
Independent worker
Self-starter
Dependable
QA
Email campaigns
Version control
Social media
Zoom
Automation
Personal Information
Title: Business Analyst Consultant
Timeline
Underwriting Process Design Consultant
The Guardian Life Insurance Company of America
11.1985 - 09.2023
Bachelor of Science - Quantitative Business Analysis
Lead Engineer at Guardian Life Insurance Company of America (A Fortune 250 Company)Lead Engineer at Guardian Life Insurance Company of America (A Fortune 250 Company)
Director/Head of Payroll Services at Guardian Life Insurance Company of AmericaDirector/Head of Payroll Services at Guardian Life Insurance Company of America