David Daughtrey

• Operated a cash register for cash, check and credit card transactions with 100% accuracy.
• Stocked and replenished merchandise according to store merchandising layouts.
• Priced merchandise, stocked shelves and took inventory of supplies.
• Cleaned and organized the store, including the checkout desk and displays.
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Educated customers about the brand to incite excitement about the company’s mission and values.
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
• Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
• Supervised and directed all merchandise and shipment processing.
• Answered customer telephone calls promptly and in an appropriate manner.
• Determined customer needs by asking relevant questions and listening actively to the responses.
• Preserved a perfect attendance record for 18 months.

• Answered customer telephone calls promptly and in an appropriate manner.
• Determined customer needs by asking relevant questions and listening actively to the responses.
• Maintained established merchandising standards, including window, sales floor and promotional displays.
• Preserved a perfect attendance record for 28 months.

Scheduled mowing jobs, commercial and residential, for crews.

Scheduled tree trsimming and tree removal for crews.

Dealt with customers to schedule additional jobs and make sure the customer was satisfied.

Gave customers estimates on work they wanted done, ie estimates on mowing of yards.  Estimates on tree trimming and tree removal.

Mowed with the crews to accomplish work in the required time.
Did tree and stump removal. Cleaned up brush and tree limbs that had been removed.  

• Traveled more than 25 miles to job sites on a regular basis.
• Reviewed the work of external and internal contractors to guarantee consistency with quality and safety standards.
• Maintained and repaired industrial chillers weighing up 25 tons.​
• Replaced bearings, pump seals and packing.
• Maintained boilers, hot water systems, gas heating equipment and food service equipment.
• Renovated plumbing and HVAC systems.
• Kept accurate records of time and materials used for each job.
• Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
• Surveyed building layout and gathered materials before beginning repairs.
• Installed machinery, equipment and new and replacement parts.
• Transferred tools, parts, equipment and supplies to and from work stations.
• Connected and disconnected wiring, piping and tubing.
• Referred to blueprints, repair manuals and parts catalogs to diagnose and repair equipment.
• Maintained and repaired tools, equipment and machines.
• Lubricated shafts, bearings and machinery gears.
• Operated precision measuring instruments and electrical and electronic testing devices.
• Maintained all building systems to protect against inefficient operation and physical deterioration.
• Frequently diagnosed mechanical problems and determined how to correct them.
• Inspected drives, motors and belts.
• Followed a routine maintenance checklist.
• Operated hand tools to adjust functional parts of devices and control instruments.
• Recorded type and cost of maintenance and repair work.
• Serviced systems for air handling, hydraulic, electrical, valves, circuits and pumps.
• Instructed team members on maintenance policies and procedures.
• Completed daily inventories of supplies and equipment.
• Followed up on all outstanding service requests.
• Created a database of all equipment models and serial numbers.
• Designed and installed air conditioning duct units.
• Diagnosed problems with HVAC systems, talked to home owner to give the a estimate of what it would cost to repair or install the customers equipment. 
• Most of my customers I developed a great repore with and they would give me keys to their house or the code to get into their house through the garage.  My custoomers trusted me and I gained and earned their trust by giving them superb customer service and repairs. 
• Made repairs on customers equipment and billed the customer for the work so they could see that the repairs were made properly and they would know I had done the work properly before they had to pay for the repair.  
• Created a database of all equipment models and serial numbers.