Summary

Overview

Work History

Education

Skills

Timeline

David Davidson

Henderson,NV

Summary

Seasoned Service Manager bringing 7 years of automotive experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.

Overview

years of professional experience

Work History

Service Manager

Sunset Auto Imports Service

04.2016 - Current

Hired, trained and supervised team of service staff members to meet business goals.
Met with customers to discuss service needs and develop effective and practical solutions.
Implemented strategies to increase customer service satisfaction ratings.
Evaluated employee performance and conveyed constructive feedback to improve skills.

Commercial Parts Manager

Advanced Auto Parts

03.2012 - 10.2014

Supervised and trained staff on product knowledge and customer service.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Trained team members in successful strategies to meet operational and sales targets.
Monitored and evaluated supplier performance to maintain quality of parts.

Building and Trades Supervisor

CSA Limited Kuwait

02.2008 - 02.2012

Supervised field crews to maximize quality and work efficiency.
Supervised job site employees and subcontractors across Number trades.
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Oversaw daily operations at site, keeping team production moving at optimal pace.

Heavy Equipment Operator

Lafita And Sons Excavation

05.2005 - 01.2008

Operated range of heavy equipment on regular basis with advanced skill.
Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
Trained in diverse pieces of equipment and useful attachments to handle team needs.
Operated machining equipment safely with team of operators.

Squad Leader

United States Army

03.2003 - 06.2004

Maintained property and equipment inventory and crew assignments.
Operated heavy equipment, fire equipment and mobile Incident Command Center vehicle.
Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
Led team in developing strategic plans to meet operational objectives.