Accomplished and energetic counselor with a solid history of achievement in case management . Motivated leader with strong organizational and prioritization abilities. Areas of expertise include treatment planning , individual and group counseling . Natural motivator successful high school and club level athletics and as lead counselor .
Overview
26
26
years of professional experience
Work History
San Luis Obispo County Drug Court Coordinator
San Luis Obispo Behavioral Health Group
07.2019 - Current
Entered data, generated reports, and produced tracking documents.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Conducted ongoing reviews of program financial systems to assess cost control measures.
Certified Substance Abuse Counselor
Mental Health Systems
04.2014 - Current
Treatment planning , assessments , group and individual counseling , intakes and assessments .
Manage staff, preparing work schedules and assigning specific duties.
Administer drug and alcohol tests, including random drug screens of offenders, to verify compliance with substance abuse treatment programs.
Prepare and maintain case folder for each assigned inmate or offender.
Discuss with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behavior.
Write reports describing offenders' progress.
Arrange for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
Develop rehabilitation programs for assigned offenders or inmates, establishing rules of conduct, goals, and objectives.
Facilitated group and individual therapy in outpatient setting.
Kept accurate and detailed records to track and document client progress.
Coordinated care with other professionals to provide clients with comprehensive support.
Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
Supported aftercare planning for continued recovery after treatment.
Provided counseling and support to clients with drug and alcohol abuse issues.
Monitored client progress to make necessary adjustments for client success.
Developed individual treatment goals based on history and diagnosis.
Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Advocated for clients'' needs within the legal system, ensuring access to essential services and support during rehabilitation efforts.
Provided supervision and mentorship to counseling interns, fostering professional development within the field of addiction treatment.
Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
Collaborated with multidisciplinary teams to develop comprehensive care plans, ensuring continuity of care for clients.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Coordinated referrals for addiction services based on individual client needs and preferences.
Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
Improved patient adherence to aftercare programs, providing consistent follow-up support and resources.
Contributed to ongoing staff training initiatives, sharing best practices in addiction counseling techniques and approaches.
Participated in community outreach efforts, raising awareness about the availability of local substance abuse treatment resources.
Conducted thorough assessments of clients'' needs, identifying appropriate interventions and therapies for optimal results.
Assisted clients in navigating insurance processes related to their treatment coverage options, reducing barriers to accessing care.
Increased patient engagement in group therapy sessions by fostering a safe and supportive environment for open communication.
Collaborated with employment specialists to support clients in their job search and workforce reintegration goals.
Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.
Conducted regular evaluations of program effectiveness, making adjustments as needed to optimize client outcomes.
Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
Enhanced client recovery outcomes through the development of personalized treatment plans, addressing individual needs and goals.
Led educational workshops on addiction prevention and awareness, promoting community understanding of substance abuse issues.
Reduced relapse rates through consistent follow-up appointments and support services.
Improved client engagement by utilizing motivational interviewing techniques during counseling sessions.
Facilitated group therapy sessions, fostering open communication and mutual support among participants.
Maintained accurate documentation of client progress, contributing to continuous improvement in service delivery and outcomes measurement.
Coordinated closely with probation officers and court systems, facilitating productive collaboration between treatment providers and legal authorities for optimal client outcomes.
Continually updated professional knowledge through participation in training workshops, conferences, maintaining cutting-edge expertise in addiction counseling methodologies.
Enhanced client recovery by developing comprehensive treatment plans tailored to individual needs.
Conducted thorough assessments to accurately identify clients'' substance abuse issues and determine appropriate levels of care.
Delivered psychoeducational presentations on substance abuse topics at schools and community events, raising awareness about the dangers of addiction and available resources for help-seeking individuals.
Substance Abuse and Behavioral Disorder Counselors
Mental Health Systems
06.2005 - Current
Assess client eligibility , treatment planning , court appearances, group and individual counseling ,intakes and case management.
Complete and maintain accurate records or reports regarding the patients' histories and progress, services provided, or other required information.
Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
Develop client treatment plans based on research, clinical experience, and client histories.
Conduct chemical dependency program orientation sessions.
Participate in case conferences or staff meetings.
Coordinate counseling efforts with mental health professionals or other health professionals, such as doctors, nurses, or social workers.
Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans.
Assess individuals' degree of drug dependency by collecting and analyzing urine samples.
Attend training sessions to increase knowledge and skills.
Intervene as an advocate for clients or patients to resolve emergency problems in crisis situations.
Train or supervise student interns or new staff members.
Operations Manager
Cleansweep Janitorial LLC
03.1999 - Current
Estimate labor requirements for jobs and plan work schedules accordingly.
Review employees' work to evaluate quality and quantity.
Prepare and maintain time or payroll reports, as well as details of personnel actions, such as performance evaluations, hires, promotions, or disciplinary actions.
Inspect facilities to determine maintenance needs.
Recruit, hire, or discharge workers.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Supervised operations staff and kept employees compliant with company policies and procedures.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and implemented strategies to maximize customer satisfaction.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Implemented quality control systems to boost overall product consistency and reliability.
Developed and maintained relationships with external vendors and suppliers.
Directed initiatives to improve work environment, company culture or overall business strategy.
Increased profit by streamlining operations.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Interacted well with customers to build connections and nurture relationships.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Restorative Partners
Sister Theresa Harpin
09.2017 - 06.2019
Collaborated with colleagues and support staff to maximize team efficiency.
Prepared and presented reports on status of projects and initiatives.
Crafted persuasive written communications including briefs, memoranda, and contracts with attention to detail and clarity.
Developed and implemented strategies to enhance partner relations.
Networked with other professionals and organizations to expand contacts and opportunities.
Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
Cultivated strong professional network, facilitating opportunities for collaboration and growth.
Journey Counselor
Westcare
01.2016 - 09.2017
Organized regular follow-up appointments with clients to track progress toward goals and maintain engagement in services offered.
Collaborated with clients on resume writing, interview preparation, and job search strategies for optimal results.
Maintained detailed case notes for each client interaction, ensuring continuity of service and accurate recordkeeping.
Stayed current with industry best practices through ongoing professional development opportunities.
Managed multiple caseloads efficiently while ensuring delivery of high-quality, client-centered services.
Evaluated client progress regularly, adapting career plans as needed to ensure continued success.
Enhanced client experience by providing personalized counseling and support throughout the career journey.
Improved clients'' confidence and self-awareness with targeted coaching sessions addressing personal growth areas.
Implemented comprehensive assessments to identify clients'' strengths, weaknesses, and professional goals.
Promoted positive workplace culture by actively participating in team meetings and contributing ideas for process improvements.
Education
Addiction Studies - Addiction Counseling
CAARR Institute
San Luis Obispo, CA
06-2005
Skills
Therapy and Counseling
Speaking
Social Perceptiveness
Judgment and Decision Making
Data entry
Document management
Work Planning and Prioritization
Time management
Professional networking
Task prioritization
Document control
Report writing
Recordkeeping
Problem-solving
Best practices implementation
Staff management
Event planning
Team collaboration
Risk management
Conflict resolution
Teamwork and collaboration
Effective communication
Problem-solving abilities
Multitasking
Time management abilities
Reliability
Staff development and training
Goal setting
Continuous improvement
Team leadership
Timeline
San Luis Obispo County Drug Court Coordinator
San Luis Obispo Behavioral Health Group
07.2019 - Current
Restorative Partners
Sister Theresa Harpin
09.2017 - 06.2019
Journey Counselor
Westcare
01.2016 - 09.2017
Certified Substance Abuse Counselor
Mental Health Systems
04.2014 - Current
Substance Abuse and Behavioral Disorder Counselors
Licensed Psychiatric Technician at San Luis Obispo County Behavioral Health ServicesLicensed Psychiatric Technician at San Luis Obispo County Behavioral Health Services
CERTIFIED ADDICTION SPECIALIST/OUTPATIENT CLINICIAN at San Luis Valley Behavioral Health GroupCERTIFIED ADDICTION SPECIALIST/OUTPATIENT CLINICIAN at San Luis Valley Behavioral Health Group