Results-driven Engagement Manager at Catalina Marketing Corporation with a proven track record in enhancing customer loyalty and optimizing marketing strategies. Skilled in stakeholder relations and project planning, I consistently deliver actionable insights and exceed client expectations, fostering collaboration across teams to drive revenue growth and ensure seamless client experiences.
Overview
38
38
years of professional experience
Work History
Engagement Manager
Catalina Marketing Corporation
05.2006 - 04.2026
Developed and implemented engagement strategies to enhance customer retention and loyalty.
Collaborated with cross-functional teams to optimize marketing campaigns and drive revenue growth.
Analyzed customer data to identify trends, providing actionable insights for targeted marketing initiatives.
Managed client relationships, ensuring satisfaction through effective communication and support.
Oversaw project management activities, ensuring timely delivery of client deliverables aligned with business goals.
Managed complex engagements involving multiple teams and large budgets, consistently meeting or exceeding expectations.
Collaborated with sales, delivery and service teams to manage seamless client experiences.
Field Service Technician
Catalina Marketing Corporation
04.1988 - 05.2006
Diagnosed and repaired mechanical and electrical issues in various equipment.
Conducted routine maintenance to ensure optimal performance of machinery.
Collaborated with clients to understand service needs and provide effective solutions.
Installed and configured new equipment according to specifications.