David Decker
Summary
Highly motivated Route Sales Representative with extensive experience in exceeding sales goals and enhancing customer relationships. Demonstrates strong communication and problem-solving abilities, along with effective territory management and sales strategies.
Overview
20
20
years of professional experience
Work History
Route Sales Representative
Unifirst
Norfolk
04.2014 - Current
- Delivered products to customers on scheduled routes.
- Managed customer accounts to strengthen loyalty and drive repeat business.
- Ensured compliance with safety regulations during deliveries.
- Resolved customer issues and complaints to enhance satisfaction and retention.
- Cultivated positive relationships with customers, ensuring consistent sales growth.
- Utilized effective problem solving skills when resolving customer issues.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
Service Advisor
Firestone
Chesapeake
01.2012 - 03.2014
- Guided customers in identifying automotive service needs and tailored solutions.
- Processed customer transactions and maintained accurate service records.
- Educated customers on vehicle maintenance best practices and safety tips.
- Addressed and resolved customer complaints promptly to enhance satisfaction.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Conducted follow-ups with customers on past services to ensure continued satisfaction and retention.
Car Salesperson
First Team Toyota
Chesapeake
04.2006 - 01.2012
- Negotiated pricing and financing options, securing favorable terms for clients and closing sales.
- Advised customers on financing options and warranties available for their purchase.
- Assisted customers in selecting vehicles based on needs and preferences.
- Conducted test drives to showcase vehicle features and performance.
- Cultivated customer relationships, leading to increased repeat business and referrals.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Delivered follow-up customer service, ensuring satisfaction and fostering long-term loyalty.
Education
High School Diploma -
Chruchland High School
Portsmouth09-1991
Skills
- Route management
- Customer relationship management
- Territory sales strategy
- Sales forecasting
- Product promotion
- Order processing
- Contract negotiation
- Contract Maintenance
- Compliance regulations
Timeline
Route Sales Representative
Unifirst
04.2014 - Current
Service Advisor
Firestone
01.2012 - 03.2014
Car Salesperson
First Team Toyota
04.2006 - 01.2012
High School Diploma -
Chruchland High School