David De la Rosa
Elizabeth
Summary
Dynamic and dependable professional with a positive attitude, experienced at MMU Airport in aircraft line service. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in problem-solving and multitasking, consistently achieving operational efficiency while adhering to safety protocols. Committed to continuous improvement and fostering strong relationships with clients and team members.
Overview
7
7
years of professional experience
Work History
Aircraft Line Service
MMU AIRPORT
Morristown, NJ
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Truck Unloader
East Coast
Elizabeth, NJ
03.2022 - 2023
- Loaded and unloaded cargo from trucks efficiently, ensuring safe handling of items.
- Operated pallet jacks and hand trucks to transport materials within warehouse areas.
- Collaborated with team members to maintain organized and clean workspaces.
- Followed safety protocols to minimize risks during unloading processes.
- Adapted quickly to changing schedules and workload demands in fast-paced environment.
- Conducted routine equipment checks to ensure proper functioning of unloading tools.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
- Assisted other team members in navigating large loads.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Ensured correct distribution of products after unloading, liaising with warehouse staff regarding storage locations.
- Loaded packages onto pallets and into staging areas as directed.
- Used barcode scanners and other technology to track and document cargo information.
- Coordinated with truck drivers and dispatchers to have cargo picked up on time and according to schedule.
- Trained team members to use proper loading and unloading techniques and comply with safety procedures.
Auto Detailing
Mobile Detailing
Warren Township, NJ
03.2020 - 2023
- Developed strong relationships with vendors to negotiate favorable pricing on auto detailing products, reducing overall operational costs.
- Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
- Increased overall efficiency by staying up-to-date on industry trends, techniques, products, and equipment used in professional auto detailing services.
- Improved efficiency by automating manual tasks, allowing team members to focus on value-added activities such as strategic planning and analysis.
- Collaborated with auto repair shops to address identified problems, resulting in improved vehicle performance.
- Enhanced customer satisfaction by meticulously cleaning and detailing truck interiors and exteriors.
- Provided empathetic support to customers during difficult situations while maintaining professional boundaries as an Auto Claim Specialist representative.
- Maximized revenue generation opportunities during off-peak hours through proactive engagement with potential clients visiting the facility for refueling purposes or seeking other services offered onsite such as car washes or auto detailing packages available from partner vendors operating within proximity of the station.
Auto Body Collision
TTS AUTO SHOP
08.2021 - 02.2022
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Mechanic
Auto Repairs Etc
Linden, NJ
03.2019 - 2021
- Assisted in diagnosing vehicle issues using basic diagnostic tools.
- Learned safety protocols for operating machinery and tools in repair environment.
- Supported maintenance tasks, including oil changes and tire rotations, under supervision.
- Observed experienced mechanics to gain knowledge of repair techniques and processes.
- Prepared work areas by organizing tools and equipment for efficient workflow.
- Engaged in hands-on training to understand engine components and systems functionality.
- Followed instructions to assist in vehicle assembly and disassembly tasks.
- Maintained cleanliness in work areas to promote safe working conditions and efficiency.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
Education
High School Diploma -
Halsey
Elizabeth, NJSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Organizational skills
- Verbal communication
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Aircraft Line Service
MMU AIRPORT
08.2024 - Current
Truck Unloader
East Coast
03.2022 - 2023
Auto Body Collision
TTS AUTO SHOP
08.2021 - 02.2022
Auto Detailing
Mobile Detailing
03.2020 - 2023
Mechanic
Auto Repairs Etc
03.2019 - 2021
High School Diploma -
Halsey