David Deliz

I am lead server at Oakmonte Village, Making sure that everyone of my employees do their jobs as planned and accordingly with a sharp sense of paying attention to detail. We are a fine dining, Detail means everything. I handle every resident with gentle care and assist if anything isn't to their liking. Currently, I still make sure that the residents are happy and well fed. I serve with a smile even when the rush gets rough.

• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

However, This was my first job, I was a float for filling in positions when ever we were short. I quit this job because I felt like I was the only one trying to do everything with no team work/stability and I felt it was needed to quit. I was swift and elegant with the bagging process and made sure that the customer was Always right.

• Trained other employees in customer service, food safety, and performance requirements.
• Set positive example for team members by providing high-quality, efficient service.
• Taught new team members correct procedures for all areas of operations.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Maintained current knowledge of all team position requirements.