Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 7 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Technician
Nautilus Hyosung America
225 E John W Carpenter Fwy STE 1000, Irving, TX 75
11.2018 - Current
Completed preventive maintenance on set schedules.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Installed new systems and parts with efficient approach.
Diagnosed problems with ATM and TCR machines by applying technical knowledge and troubleshooting skills.
Mentored junior technicians in maintenance, repair and reporting duties.
Completed job reports and logs immediately following service calls.
Observed equipment operation to diagnose and troubleshoot reported issues.
Applied critical thinking and research to address complex issues.
Performed complex mechanical alignments and equipment calibration to meet quality standards.
Tested systems, noting issues and completing preventive maintenance.
Cook
Long Beach Memorial “Sodexo”
2801 Atlantic Ave, Long Beach, CA 90806
10.2016 - 10.2018
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Followed recipes closely for consistent taste, quality and presentation.
Worked with chef to prepare daily food specials and other supplies.
Prepared food orders to support waitstaff and other team members.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cashier
Hannosuke
3760 S Centinela Ave, Los Angeles, CA 90066
07.2014 - 05.2018
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Test Tech
qual-pro
18510 S Figueroa St, Gardena, CA 90248
03.2013 - 01.2016
Conducted tests on electronic components, products, assemblies and systems to determine functional performance.
Performed mechanical troubleshooting to identify reliability issues with material.
Communicated product failures and testing problems with INOGEN department.
Collaborated with production department to resolve technical problems.
Operated and maintained testing equipment.
Recorded inspection and test results on data sheets.
Attended training to gain knowledge of program needs for test failure diagnosis and repair.
Education
Bachelor of Computer Science - Computer Electrical Engineering Technologies
ITT Technical Institute
Torrance, CA
09.2016
High School Diploma -
Carson High School
Carson, CA
06.2007
Skills
Technical Assistance
System Installations
Maintenance and Repairs
Mechanical Knowledge
Multitasking and Organization
Preventive Maintenance
Installation and Repair
Blueprint Reading
Equipment Maintenance
Safety Understanding
Equipment Repair
Troubleshooting and Resolution
Accomplishments
Led a team of operators to set the average fastest operation time and quality yield from start to finish.
Controlled Long beach team with a lot of operation by leading a team of 4 technicians to set up, operating and complete the production of ATMS and TCRS.
Achieved leadership skills & teaching as a senior Technician
Received special recognition from Long Beach Memorial Health Care Hospital
Received certification for high voltage maintenance
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Supervised team of 4 staff members.
Familiar with PC hardware & has experience to construct PCs.
Certification
High Voltage Certificate, Signet - June 2022
CMRT - Certified Maintenance and Reliability Technician
Timeline
Senior Technician
Nautilus Hyosung America
11.2018 - Current
Cook
Long Beach Memorial “Sodexo”
10.2016 - 10.2018
Cashier
Hannosuke
07.2014 - 05.2018
Test Tech
qual-pro
03.2013 - 01.2016
Bachelor of Computer Science - Computer Electrical Engineering Technologies