David DeMars
Lake City,FL
Summary
CAREER SUMMARY Multi-faceted experience in Direct Sales, Customer Service, and Business Promotion Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
36
36
years of professional experience
Work History
Usher, Volunteer
The Station
Lake City, FL
08.2008 - Current
- Bingo callers run bingo games. and have duties that include. Meeting and greeting on average of 100-150 customers daily. Making sure each game runs smoothly and on time. Checking lights, monitors, random number generator and sound equipment before each session, and reporting any faults.
General Manager
Inn Leather Guest House
Fort Lauderdale, FL
02.2003 - 02.2004
- Managed daily operations and staff for twelve room guest house, including reservations, housekeeping, and guest relations
- Reconcile and create monthly reports including petty cash, daily settlement, and compliance
- Increase guest house occupancy 15% in-season and 10% off-season over previous year
- Redesign guest house collateral to increase anew and previous clientele base
- Promote and Coordinate special events attracting local and international clients
- Responsible for setting tone and image of guesthouse through diplomatically and effectively resolving guest grievances and attention to detail
Intake Coordinator
United Behavioral Health
Miami, FL
10.1996 - 06.1997
- Managed subscription of new patients as well as existing patient eligibility
- Provided authorizations for new patients to meet with Counselors
- Manage authorizations for patients to meet with Psychiatrist for medications
- Handled provider credentials for new and re-occurring provider participation in program
Entertainment Promoter
Image Entertainment and Promotions
Miami, FL
03.1988 - 10.1990
- Recruited and managed clients in entertainment industry
- Acquired and managed intellectual properties of aspiring entertainers
- Managed client image through print and "novelty" exposure
- Negotiated and arranged engagements for clients.
Assistant Merchandise Manager
Linens n' Things
Miami, FL
10.1994 - 08.1996
- Hired and trained new employees, including floor and support staff
- Managed inventory control and general merchandising operations
- Executed daily opening and closing responsibilities
Lead Vault Teller
Sunbank
Miami, FL
01.1994 - 01.2008
- Trained and supervised staff of eleven (11) Tellers
- Handled all foreign drafts and currency responsibilities
- Managed day to day Bank management responsibilities
- Executed opening and closing responsibilities for branch utilizing dual control procedures
Dispatch Manager and Customer Relations
Cable Satellite
Miami, FL
11.1990 - 12.1992
- Assigned technical staff appointments including follow up
- Supervised support and customer relations staff
- Assisted customers with new service installations and subsequent changes
- Assisted switchboard as needed to ensure call center service levels were met
Education
Coarse Certificate - *COVID 19 Contact Tracing Coarse Certified
John Hopkins University
Online 06.2020
Teller Certificate Coarse - Banking And Financial Support Services
American Institute For Bankers
Sunbank, Miami, FL.01.1994
Skills
- Business Leadership
- Program Optimization
- Cost Reduction
- Problem Anticipation and Resolution
Timeline
Usher, Volunteer
The Station
08.2008 - Current
General Manager
Inn Leather Guest House
02.2003 - 02.2004
Intake Coordinator
United Behavioral Health
10.1996 - 06.1997
Assistant Merchandise Manager
Linens n' Things
10.1994 - 08.1996
Lead Vault Teller
Sunbank
01.1994 - 01.2008
Dispatch Manager and Customer Relations
Cable Satellite
11.1990 - 12.1992
Entertainment Promoter
Image Entertainment and Promotions
03.1988 - 10.1990
Coarse Certificate - *COVID 19 Contact Tracing Coarse Certified
John Hopkins University
Teller Certificate Coarse - Banking And Financial Support Services
American Institute For Bankers
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