David Diaz
Rochester
Summary
- Project Leader
- Instructing Job Duties
- Testing/FMP Testing/Troubleshooting
- E6000/Casa/cBR
- Knowledge of all headend equipment
- Basic Computing Skills
- Understanding NCP, Wirelist, and all Design Documentation
- Hub/Headend cabling
- Knowledge of EXFO testing Equipment
Overview
12
12
years of professional experience
Work History
Forman
Network Connex
Atlanta GA
03.2018 - Current
- Supervised daily operations, ensuring adherence to safety protocols and project specifications.
- Coordinated workflow among team members, optimizing resource allocation for efficiency.
- Trained and mentored junior staff on best practices and operational procedures.
- Conducted quality inspections to maintain high standards of work output and compliance.
Lead Technician
Deployment Technology
Salem, NH
02.2016 - 06.2017
- Led installation and maintenance of advanced deployment systems, ensuring operational readiness.
- Trained and mentored junior technicians on best practices and safety protocols.
- Diagnosed and resolved technical issues in real-time to minimize downtime.
- Streamlined workflows by implementing new troubleshooting procedures and documentation standards.
Lead Technician
Arris Group
Atlanta, GA
02.2014 - 02.2016
- Collaborated with engineering teams to enhance product functionality based on field feedback.
- Oversaw inventory management, ensuring availability of critical parts and equipment for deployments.
- Conducted regular system audits to maintain compliance with industry regulations and standards.
- Developed training materials that improved technician onboarding efficiency and knowledge retention.
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Education
N/A - Basic Headend And Testing
NCTI
Melbourne, FLOperating Headend Systems
Scientific Atlanta Institute
Atlanta, GA09.1992
Timeline
Forman
Network Connex
03.2018 - Current
Lead Technician
Deployment Technology
02.2016 - 06.2017
Lead Technician
Arris Group
02.2014 - 02.2016
N/A - Basic Headend And Testing
NCTI
Operating Headend Systems
Scientific Atlanta Institute