Seasoned Enterprise Risk and Resilience Manager with 16 years of experience in program design and strategic execution within regulated sectors. Skilled in identifying, evaluating, and monitoring risks while effectively communicating strategies to stakeholders and governance bodies. Provides strategic guidance to senior leaders, enhances decision-making processes, and drives cross-functional initiatives to strengthen organizational resilience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Manager of Business Continuity, Planning, & Operations
United States Government
San Antonio, USA
06.2023 - Current
Delivered strategic leadership through identification, assessment, control, and monitoring of operational risk; ensured continuity of operations in alignment with internal policy and federal regulations; maintained workforce safety and resilience across 11 operating locations throughout southern Texas.
Guided risk resilience and crisis management initiatives within complex, regulated enterprise environment supporting mission-critical operations for 281-member team.
Continuously delivered risk assessment results to senior executives and steering committees, guiding risk-informed decisions on critical operations, resource allocation, and training priorities.
Engaged with key stakeholders to assess and refine 17 operational response plans, enhancing enterprise ability to sustain or rapidly recover critical business operations during disruptions.
Directed cross-functional teams to develop comprehensive crisis management and communication strategies, enabling swift recovery from all-hazards impacting company operations.
Facilitated quarterly tabletop and live multi-agency exercises with key stakeholders, including FBI, ATF, and local emergency services, to validate emergency protocols.
Acted as primary liaison for executive leadership regarding status of high-impact initiatives influencing enterprise resilience and operations.
Formulated and delivered training programs that improved organizational readiness by equipping teams to recognize threats and apply actionable procedures.
Senior Manager - Risk and Crisis Management
United States Government
Misawa, Japan
12.2018 - 12.2022
Established the risk resilience program by providing governance, risk, and compliance support through structured assessment, policy development, and risk-based testing.
Led the creation of organizational policies and operational improvement strategies, reinforcing governance, compliance, and long-term resilience.
Conducted process gap analyses, identifying 42 operational deficiencies and resolving 29 critical issues to enhance continuity of operations plans.
Spearheaded professional development and training programs, enhancing cross-functional skillsets and ensuring key personnel can perform essential functions during disruptions, thereby strengthening business continuity.
Directed project planning and execution in training, operations, and personnel development, maintaining compliance with enterprise policy and regulatory standards.
Led curriculum design and team initiatives, driving continuous improvement by aligning training programs with business practices and organizational needs.
Program Manager – Risk and Resilience
United States Government
Belleville, USA
12.2012 - 12.2018
Directed business resilience, risk mitigation, and crisis response planning initiatives, facilitating coordination and execution of multi-agency exercises to enhance organizational preparedness.
Streamlined mission planning and risk assessments, integrating findings into strategic training exercises enhancing team performance during high-impact, time-sensitive events.
Led cross-functional teams and developed crisis response plans to allow business continuity under high-stress scenarios.
Translated strategic objectives into executable continuity action plans, guiding personnel in complex operational environments to achieve resiliency goals.
Manager, Global Business Continuity Management at DIAGEO BUSINESS SERVICES INDIAManager, Global Business Continuity Management at DIAGEO BUSINESS SERVICES INDIA