David Diehl
New Orleans,LA
Summary
Results-driven Sales professional with Heavy Equipment & Marine Deck Equipment knowledge of Cranes, Friction & Hydraulic Winches & Hoists, Parts, Tools & Consumables. Offering 30 + years experience in sales, rentals, and customer support. Drives company vision through excellent service and significant ROI performance.
Overview
33
33
years of professional experience
Work History
Heavy Equipment Account Specialist
F&M MAFCO, Inc.
Louisiana Gulf Coast , LA.
03.2000 - 06.2022
- Opened new customer accounts and established customer relationships in existing and in under developed areas.
- Negotiated long term crane rentals contracts with customers and coordinated field service crane assembly & service/repair.
- Negotiated and sold cranes, stiff leg derricks, hydraulic winch packages w/ HPU, hoists, parts, rigging, tools and consumables to new and existing customers.
- Negotiated and sold a New customer in Trinidad $260K order for 4100 crane parts.
- Negotiated and sold a New equipment manager $211K order for New Miller welding machines & wire feeders.
- Adhered to standards of quality and service as well as all compliance requirements.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Conferred with customers to understand needs and make targeted Product or Services recommendations.
- Contributed to event marketing, sales and brand promotion for Marine & Offshore industry.
- Developed and maintained strong working relationships with Equipment / Maintenance professionals within assigned territory.
- Met existing customers to review current services and expand sales opportunities.
- Completed & attained Level 1 certified rigging inspector 7/2000.
- Circle of Excellence Award-Top Sales Award 2010 and in 2011.
District Manager
Standard Supply & Hardware Co., Inc.
Houma, LA.
09.1996 - 08.2000
- Built positive and productive relationships with store and field leadership.
- Successfully opened new accounts during a period of slow business activity.
- Obtained $60K consumables order from New customer & $20K order from Inactive customer.
- Successfully completed Crosby safe lifting training.
Sales Trainee
Motion Industries, Inc.
Harvey, LA.
04.1994 - 09.1996
- Drove team revenue totals by bringing in top sales numbers.
- Managed customer expectations and helped navigate sales processes.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
Customer Service Representative
Dresser Industries, Inc. / TK Valve & MFG., Inc.
Hammond, LA
01.1990 - 04.1994
- Provided technical and commercial support to customers for the sale of TK ball valves to the onshore & offshore oil & gas industry.
- Managed all phases of customer orders from receipt of order through resolution of invoices.
- Coordinated internal and external expediting activities. Worked with third party inspectors.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Participated in the successful implementation of ISO 9001 Quality System.
- Participated in Total Quality Management as a member of Critical Process Teams.
Education
BA, University of Alabama, 1989
Skills
- Professional Relationships
- Revenue Growth
- Selling Skills
- Territory Growth
- Rental Management
- Site Visits
Accomplishments
- Graduate Dale Carnegie “Effective Speaking and Human Relations” course 2/91
- The Wilson Learning course in: The Counselor Salesperson. 4/95
- University of Alabama-Birmingham -School of Business Special Studies - University of Industrial Distribution. 8/96
Timeline
Heavy Equipment Account Specialist
F&M MAFCO, Inc.
03.2000 - 06.2022
District Manager
Standard Supply & Hardware Co., Inc.
09.1996 - 08.2000
Sales Trainee
Motion Industries, Inc.
04.1994 - 09.1996
Customer Service Representative
Dresser Industries, Inc. / TK Valve & MFG., Inc.
01.1990 - 04.1994
BA, University of Alabama, 1989