- Auto Repair/Restoration
- Tech enthusiast, passionate about exploring the latest advancements and innovations
David Dionne
Slidell,LA
Summary
- Seasoned driver with a clean driving record and strong mechanical aptitude, experienced at UBER in optimizing routes and enhancing customer satisfaction. Proven ability in complex problem solving and equipment maintenance, consistently achieving high service standards and fostering positive client relationships. Adept at managing time effectively to maximize productivity in fast-paced environments.
- Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
Work History
Driver
UBER
03.2020 - Current
- Navigated diverse routes efficiently to ensure timely passenger pickups and drop-offs.
- Maintained high customer satisfaction through effective communication and friendly and positive service.
- Managed time effectively to maximize rides completed during peak hours.
- Provided assistance in resolving passenger issues, enhancing overall ride experience.
- Utilized GPS technology for optimal route planning and navigation efficiency.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Upheld high standards of cleanliness within the vehicle's interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Warehouse Associate
All Phase
10.2023 - 09.2025
- Organized inventory in designated areas to enhance accessibility and retrieval speed.
- Maintained cleanliness and safety standards in compliance with company policies.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Live-In Caregiver
Girlfriend- Family Member
10.2017 - 03.2020
- Provided personalized care and support for daily living activities, ensuring comfort and safety.
- Assisted with medication management, adhering to prescribed schedules and guidelines.
- Maintained a clean, safe living environment for family member by performing housekeeping tasks such as laundry, cleaning, cooking, shopping and organizing household items.
- Transported family member to medical appointments or social engagements as needed while prioritizing safety during travel.
AT&T Technician
AT&T Communications
09.2013 - 11.2017
- Travel to customers premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.
- Work with Cat 5, coaxial and fiber cables.
- Diagnosed and resolved technical issues for telecommunications equipment and services.
- Collaborated with cross-functional teams to enhance service delivery and customer satisfaction.
- Managed inventory of tools and equipment, ensuring availability for service calls for company vehicle
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Access specific areas to string lines or install terminal boxes, auxiliary equipment or appliances, using bucket trucks or by climbing utility poles or ladders.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Cable Installation Technician
Charter Communications (CMI)
03.2009 - 08.2013
- Installed and configured cable systems for residential and commercial clients using Cat 5, coaxial cables the Northshore areas
- Conducted thorough troubleshooting to resolve service interruptions efficiently.
- Collaborated with team members to ensure timely project completion and high-quality standards.
- Enhanced customer satisfaction through effective communication and problem-solving skills.
- Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
- Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Completed all required training courses on new cable installation techniques, equipment, and industry best practices in a timely manner.
- Assisted customers with the selection of appropriate cable packages based on their needs and preferences, maximizing value for both parties.
- Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
- Demonstrated strong troubleshooting abilities in identifying and addressing signal disruptions or other technical difficulties promptly. Tested cables by using tools such as volt meter - OHM meters, spectrum analyzers and signal level metes.
- Demonstrated equipment capabilities to customer and responded to questions and complaints.
- Optimized installation routes using GPS technology to minimize travel time between jobs while maintaining adherence to appointment schedules.
- Contributed to team productivity by collaborating with colleagues on complex installation projects, sharing knowledge, and assisting with problem solving.
Wire Technician
Input/Output Technology
11.2007 - 06.2008
- Install able for surveillance, speakers and Networking with Cat 5, Cat6, and fiber cables at WDSU -tv station and the New Orleans Insectarium.
- Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software or services.
- Use computer -aided design (CAD) software to prepare or evaluate network diagrams, flood plans or site configurations for existing facilities or, new systems.
Education
GED -
Slidell High School
Slidell, LASkills
- Mechanical aptitude
- Complex Problem Solving
- Equipment Maintenance
- Telecommunications
- Time management
- Customer Experience
- Clean driving record
- Complex Problem Solving
- Vehicle maintenance and repair
Interests
Timeline
Warehouse Associate
All Phase
10.2023 - 09.2025
Driver
UBER
03.2020 - Current
Live-In Caregiver
Girlfriend- Family Member
10.2017 - 03.2020
AT&T Technician
AT&T Communications
09.2013 - 11.2017
Cable Installation Technician
Charter Communications (CMI)
03.2009 - 08.2013
Wire Technician
Input/Output Technology
11.2007 - 06.2008
GED -
Slidell High School