I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals, and I am a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position and ready to help the team achieve company goals.
Overview
5
5
years of professional experience
Work History
DELIVERY DRIVER
PERFORMANCE TRUCK
100 Pit Stop Terrace, Buda TX, 78610
12.2022 - 08.2023
My time with Performance helped me to learn how to step out of my comfort zone driving a box truck and forklift.
My employer was pleased for the times I stepped up to fill routes others couldn’t.
Delivered packages to business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts after hours and busy periods.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Followed corporate procedures to maintain company and customer data confidentiality.
COURTESY CLERK
RANDALLS
9911 Brodie Ln
02.2021 - 12.2021
As an employee in retail, my job was to bag groceries and retrieve carts that have been used with the addition of helping customers with loading their vehicles with goods.
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Improved customer experience by offering assistance with locating products throughout the store when needed.
Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Collaborated with team members to maintain a well-organized and efficient work area.
Assisted customers with checkout process to foster prompt and smooth transactions.
Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
Handled shelf restocks and merchandised front lane areas to drive sales.
Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
HVAC Apprentice
Gonzalez AC
174 Watts Lane, Cedar Creek, TX 78612
05.2018 - 09.2019
My boss mentioned many times in the first month I had made their jobs easier simply because I helped everyone else be more prepared, and I was able to access spaces too tight or narrow for other technicians.
Worked under guidance of experienced professionals to learn trade best practices and techniques.
Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Enhanced practical skills by assisting experienced professionals in various tasks.
Adhered to company policies, procedures, and safety guidelines during daily work activities.
Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
Learned wide range of simple and complex techniques from on-the-job training.
Honed strong communication, problem-solving and organizational skills while completing tasks and working with team.
Observed experienced professionals in action, gaining valuable insights into best practices within the field.
Prepared worksite by setting up required tools and supplies.
Built strong relationships with team members and supervisors, fostering a positive work environment.
Assisted with problem-solving efforts on challenging projects, developing critical thinking abilities.
Busboy
Valentinas
Valentina's On Menchaca Road
05.2018 - 07.2018
During this time in work, my main job was at the dishwashing station
It was very rewarding to hear my co-workers tell me how much they appreciated my efforts as I would stay an extra 30-45 minutes each day after the first week of work.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Handled high-pressure situations calmly, maintaining professionalism in a fast-paced environment.
Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Developed a strong understanding of restaurant layout and table numbers, enabling swift navigation and accurate delivery of items to the correct tables.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Improved customer experience by promptly clearing and cleaning tables after guest departure.
Enhanced teamwork among staff members through effective communication and collaboration during busy shifts.
Maintained a clean and organized dining area for optimal guest comfort and satisfaction.
Effectively prioritized tasks based on urgency while maintaining composure under pressure in a fast-paced environment.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Upheld restaurant cleanliness standards by regularly sweeping floors, wiping down surfaces, and removing trash throughout each shift.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Upheld high standards of cleanliness across all areas of the restaurant to exceed health inspection requirements.
Worked well in diverse team settings by partnering with others to complete tasks.
Collaborated with kitchen staff to ensure timely delivery of dishes to guests.
Enhanced restaurant atmosphere by keeping dining spaces clean, organized, and visually appealing.
Reduced wait times for customers by expediting the dishwashing process during busy hours.
Demonstrated excellent time-management skills while multitasking various responsibilities during peak business hours.
Education
Veterinary Technician -
ACC (Austin Community College)
No Degree - Agricultural Welding Certificate
Clifton CDS (Career Development Center)
1519 Coronado Hills Drive, Austin TX, 78752
06.2018
High School Diploma -
Akins High School
10701 S 1st St, Austin TX, 78748
05.2016
Skills
Steady hands
High tolerance to summer heat
Forklift operating skills
Organization with travel stops
Teamwork and cooperation
Goal oriented
Motivated
Ability to motivate others in given task
Valid Driver's License
Punctual and Reliable
Safe Driving
Loading and unloading
Logistics knowledge
Teamwork and Collaboration
Safe Driving Record
Multitasking
Cash Handling
Contactless Deliveries
Vehicle loading
Ability to Lift 50 Pounds
Equipment Operation
Activities
I helped in food drives as a charitable service with my church.
I would volunteer to pick up litter caught in the creek by my neighborhood.
I walked my neighbor’s dogs when I was in high school.