David Donald
Decatur
Summary
Resourceful Independent Contractor known for high productivity and efficient task completion. Specialized in project management, client relations, and problem-solving. Excel in communication, adaptability, and time management to meet client needs and deliver quality results on schedule.
Overview
4
4
years of professional experience
2014
2014
years of post-secondary education
Work History
Master Contractor
Pace Logistics LLC
Decatur
09.2025 - Current
- Managed quality control and maintained high level of customer satisfaction.
- Built successful partnerships with other businesses in related industries.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Managed daily operations of the business, including budgeting and financial reporting.
- Identified opportunities for process improvement within the organization.
- Coordinated shipping of products or services to customers in a timely manner.
- Identified needs of customers promptly and efficiently.
- Maintained relationships with existing customers while seeking new ones.
- Kept clients informed about progress status updates throughout the entire process.
- Maintained records of all costs associated with each project, including labor expenses, material costs, equipment rentals.
- Provided guidance and training to new team members as needed in order to meet performance goals.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Assessed company operations for compliance with safety standards.
- Delivered packages efficiently to clients across designated routes, ensuring timely and accurate service for all deliveries.
- Communicated effectively with dispatch to coordinate delivery schedules and resolve any route issues, enhancing operational efficiency.
- Managed the collection of packages from various locations, ensuring secure handling and accurate documentation for all shipments.
- Assisted in training new couriers on route navigation and customer service practices, fostering a knowledgeable and skilled team.
- Adhered to safety protocols and traffic regulations, promoting a secure delivery environment and minimizing potential accidents.
- Leveraged GPS technology for route optimization, resulting in enhanced delivery times and increased customer satisfaction.
- Provided excellent customer service by answering questions regarding deliveries or pickups.
- Made sure that all paperwork was completed accurately in order to maintain accurate records of deliveries and pickups.
- Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
- Ensured proper loading techniques were used to secure freight safely during transport.
- Received delivery instructions from dispatchers or supervisors via telephone or two-way radio.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Reported delays due to weather conditions or heavy traffic delays encountered during scheduled runs.
- Followed company policies regarding fuel usage and vehicle maintenance.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Verified the contents of inventory loads against shipping papers.
- Checked and secured package loads before deliveries.
- Documented pickups and deliveries and submitted reports after shift.
- Coordinated parcel delivery using strong time management skills.
- Adjusted routes in real-time based on traffic conditions or customer requests.
- Inspected and verified packages at pickup and delivery points to ensure correct contents and undamaged items.
- Delivered packages promptly to customers by adhering to specified routes and time schedules.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Maintained adherence to stringent delivery deadlines.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Obtained official signatures and required payments for different types of deliveries.
Curri Driver
Curri
Ventura
01.2024 - Current
- Demonstrated safe and efficient driving practices while transporting materials, ensuring timely deliveries and customer satisfaction.
- Maintained accurate records of deliveries and pickups, contributing to streamlined operations and effective communication with team members.
- Operated and maintained company vehicles, ensuring adherence to safety standards and reducing maintenance costs through proactive care.
- Delivered packages efficiently across designated routes, ensuring timely arrival and customer satisfaction daily.
- Maintained accurate delivery logs and vehicle inspections, enhancing operational compliance and safety standards consistently.
- Utilized GPS technology effectively to optimize routes, reducing travel time and fuel consumption significantly.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Delivered packages to customers in a timely and efficient manner.
- Adhered to company policies and procedures related to safety and security standards.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Assisted with loading and unloading freight when necessary.
- Achieved consistently high customer scores due to exceptional service.
- Saved fuel by leveraging GPS to identify faster routes.
Sub Contractor
Pace Logistics LLC
Madison
04.2022 - 07.2025
- Promoted high level of customer service to maintain client satisfaction.
- Delivered packages efficiently to clients across designated routes, ensuring timely and accurate service for all deliveries.
- Communicated effectively with dispatch to coordinate delivery schedules and resolve any route issues, enhancing operational efficiency.
- Managed the collection of packages from various locations, ensuring secure handling and accurate documentation for all shipments.
- Adhered to safety protocols and traffic regulations, promoting a secure delivery environment and minimizing potential accidents.
- Assisted in training new couriers on route navigation and customer service practices, fostering a knowledgeable and skilled team.
- Leveraged GPS technology for route optimization, resulting in enhanced delivery times and increased customer satisfaction.
- Provided excellent customer service by answering questions regarding deliveries or pickups.
- Made sure that all paperwork was completed accurately in order to maintain accurate records of deliveries and pickups.
- Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
- Ensured proper loading techniques were used to secure freight safely during transport.
- Reported delays due to weather conditions or heavy traffic delays encountered during scheduled runs.
- Followed company policies regarding fuel usage and vehicle maintenance.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Verified the contents of inventory loads against shipping papers.
- Checked and secured package loads before deliveries.
- Documented pickups and deliveries and submitted reports after shift.
- Coordinated parcel delivery using strong time management skills.
- Answered shipment and delivery questions concerning estimated times of arrival.
- Inspected and verified packages at pickup and delivery points to ensure correct contents and undamaged items.
- Assisted in the sorting and preparation of packages for next-day deliveries.
- Reported any accidents or vehicle issues immediately to management, ensuring a quick resolution.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
Education
Bachelor of Science - Management Information Systems
Strayer University
Virginia Beach, VA 01.2019 - 09.2022
Austin High School
Decatur, ALSkills
- Quality control
- Customer satisfaction
- Process improvement
- Route optimization
- Safety compliance
- Inventory management
- Document management
- Time management
- Delivery coordination
- GPS navigation
- Customer service
- Freight handling
- Team collaboration
- Delivery transport
- Loading and unloading
- Handheld scanning devices
- Returns pickup
- HIPAA compliance
- GPS technology
- Delivery and pickup
- Local routes
- Delivery documentation
- Courier training
- Delivering time-sensitive specimens
Timeline
Master Contractor
Pace Logistics LLC
09.2025 - Current
Curri Driver
Curri
01.2024 - Current
Sub Contractor
Pace Logistics LLC
04.2022 - 07.2025
Bachelor of Science - Management Information Systems
Strayer University
01.2019 - 09.2022
Austin High School