Overview
Work History
Education
Additional Information
Timeline
Generic

David Dong

Fremont,CA

Overview

7
7
years of professional experience

Work History

Recruitment Consultant

Chuwa America Corporation
09.2021 - Current
    • End-to-End Recruitment: Managed the full recruitment lifecycle for various roles across healthcare, IT, and finance sectors, achieving a 98% client satisfaction rating.
    • Database Management: Utilized applicant tracking systems (ATS) to maintain accurate candidate records and streamline the recruitment process, improving efficiency by 27%.
    • Client Relationship Management: Built and maintained strong relationships with key clients, conducting regular needs assessments to provide customized recruitment solutions that align with their business objectives.
    • Market Insights: Conducted thorough market research and analysis to provide clients with insights on industry trends, talent availability, and competitive salary benchmarks, enhancing overall client satisfaction.

Relationship Banker

JP Morgan Chase Bank
06.2020 - 07.2021
    • Client Relationship Management: Developed and maintained strong relationships with over 200 clients, resulting in a 20% increase in customer satisfaction ratings through personalized service and follow-ups.
    • Sales Performance: Consistently exceeded monthly sales targets by an average of 16% through proactive outreach, effective cross-selling, and leveraging client needs to recommend suitable banking products.
    • Account Management: Conducted regular account reviews with clients to assess their financial health and recommend appropriate banking solutions, contributing to a 40% increase in client retention rates.
    • Financial Advisory Services: Advised clients on a range of banking products including mortgages, personal loans, and investment accounts. Increased product sales by 30% through tailored recommendations based on individual financial goals.

ESL Library Specialist

City College of San Francisco
01.2018 - 06.2020
  • Executed over 1,500 routine transactions monthly, including book check-in/check-out, enhancing operational efficiency and patron satisfaction.
  • Managed visitor registration and bag inspections at the Welcome Desk, ensuring monthly compliance with library security protocols for 500+ visitors.
  • Supported the Media Center by guiding patrons in utilizing various materials (microfilm, DVDs, video games) and related equipment, resulting in a 20% increase in Media Center usage.
  • Processed and prepared 300+ new books and returned items weekly, ensuring accurate inventory management and timely shelving.

Education

Bachelor of Science - Economics

University of California, Davis
06.2020

Additional Information

Skills: Talent Acquisition & Recruitment Strategies,Candidate Screening & Interviewing Techniques,Strong Client Relationship Management,Negotiation & Persuasion Skills,Market Research & Analysis

Language: Chinese Native Speaker (Mandarin and Cantonese)

Timeline

Recruitment Consultant

Chuwa America Corporation
09.2021 - Current

Relationship Banker

JP Morgan Chase Bank
06.2020 - 07.2021

ESL Library Specialist

City College of San Francisco
01.2018 - 06.2020

Bachelor of Science - Economics

University of California, Davis

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David Dong