David Dorn
Post Falls,ID
Summary
Dependable professional with proven strengths in customer service, teamwork, and problem-solving. Committed to building strong relationships and enhancing client satisfaction through effective communication.
Detail-oriented operator with a strong background in ensuring safety protocols and effective communication. Skilled in multitasking and time management, enhancing operational efficiency and client satisfaction through proactive service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
Work History
Mac Tools Franchise
Mac Tools
Post Falls, ID
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Hydro Vac Operator
Badger Daylighting Corp.
Spokane, WA
09.2021 - 12.2022
- Operated hydrovac equipment for safe excavation and utility exposure.
- Conducted site assessments to identify potential hazards and ensure compliance with safety protocols.
- Collaborated with project teams to coordinate excavation schedules and minimize disruption.
- Trained new operators on safe equipment handling and operational procedures.
- Maintained accurate records of daily operations, including equipment usage and site conditions.
- Monitored equipment performance, performing routine maintenance to prevent downtime.
- Communicated effectively with clients regarding project updates and site conditions.
- Completed pre- and post-trip inspections of vehicle and equipment.
- Used high-pressure water and vacuum system to remove dirt and debris from specific locations.
- Provided excellent customer service, addressing client concerns promptly and professionally while establishing strong relationships.
- Improved job site safety by conducting thorough pre-job hazard assessments and implementing necessary controls.
- Minimized damage to existing infrastructure with precise excavation techniques using a hydrovac truck in congested areas.
- Completed comprehensive training programs in hydrovac operations, enhancing technical knowledge and skill set for better job performance.
- Expanded client base by successfully completing challenging projects that highlighted the company''s capabilities in hydrovac excavation services.
- Enhanced project efficiency by expertly operating hydrovac equipment for various excavation tasks.
Public Transportation Operator
Tri Met
Portland, OR
01.2007 - 09.2021
- Operated transit vehicles adhering to safety protocols and schedules.
- Conducted pre-trip inspections to ensure vehicle readiness and compliance.
- Communicated effectively with passengers regarding routes and service updates.
- Collaborated with dispatch to optimize route efficiency and minimize delays.
- Mentored new operators on operational procedures and safety standards.
- Implemented process improvements that enhanced service reliability and customer satisfaction.
- Adhered to all company policies, federal regulations, and industry standards while operating vehicles safely and efficiently under various road conditions.
- Completed routes smoothly to maximize productivity and minimize delays.
- Assisted in training new drivers, sharing best practices and fostering a culture of continuous improvement within the team.
- Communicated effectively with customers regarding estimated delivery times, addressing concerns promptly to maintain strong relationships.
- Completed pre- and post-trip inspections and promptly reported issues to supervisor.
- Guaranteed safe and on-time passenger arrival by closely monitoring passenger and route safety and enforcing regulations.
- Answered passenger questions and provided information about schedules, routes, ticket payment options and vehicle and company regulations.
Education
High School Diploma -
Evergreen High School
Vancouver, WASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Organization and time management
- Multitasking Abilities
- Decision-making
- Calm under pressure
- Verbal communication
Timeline
Mac Tools Franchise
Mac Tools
01.2023 - Current
Hydro Vac Operator
Badger Daylighting Corp.
09.2021 - 12.2022
Public Transportation Operator
Tri Met
01.2007 - 09.2021
High School Diploma -
Evergreen High School