Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Doss

Navarre,FL

Summary

Highly motivated leader with over 20 years of experience focused on increasing revenues, expanding margins, and the training and development of leadership.

Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.


Extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Head of Training and Development

CBAK Inc. McDonalds
05.2021 - Current
  • Directly responsible for the development, design, and implementation of all training systems for employee and management.
  • Enhanced employee engagement by organizing workshops focused on skills such as leadership, communication, and problem-solving techniques.
  • Regularly performed Food Safety training and assessments, ServSafe proctored sessions, Safe and Respectful workshops, and basic management fundamental classes.
  • Developed an e-learning platform to orientate and enable remote access to training materials, broadening the reach of educational resources throughout the company.
  • Recognized as a subject matter expert in training and development, often called upon to present at corporate conferences and share insights on best practices with peers.
  • Streamlined onboarding process for new hires, resulting in faster integration into the company culture and workflow.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Collaborated with department heads to identify areas of improvement and create targeted training initiatives.

General Manager/Assistant General Manager

Red Robin
10.2014 - 04.2021
  • Collaborated with management team on marketing initiatives to increase brand awareness, drive sales growth, and daily operations of the restaurant.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage and waste.
  • Maintaining overall health and food safety standards of restaurant monitored by Steritech and local health department code enforcement.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Daily cash handling procedures and preparing deposits.
  • Overseeing interviewing, new hire orientations, training, and scheduling for all positions.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.

Proprietor

Carrabba's Restaurant
03.2006 - 10.2014
  • Managed finances, budgeting, and forecasting to optimize business growth and profitability.
  • Created monthly/yearly budgets by entered income and expense details into business databases to track purchases and address variances by monitoring profit and loss statements in real time.
  • Conducted daily standard checks on equipment, food storage, proper labeling, and overall cleanliness of the restaurant.
  • Optimized team hiring, onboarding, training, and performance.
  • Developed and managed relationships with vendors and suppliers.
  • Mentored staff members, fostering professional development and enhancing overall team performance.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guide lines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budgets.
  • Developed a loyal client base in the community by consistently delivering exceptional service and cultivating long-term relationships by doing on and off site events.

Education

High School Diploma -

Alexander High School
Douglasville, GA
1995

Skills

  • Facilitation Training - FET
  • ServSafe Proctor
  • Grassroots Marketing
  • Restaurant Business Training
  • E-Learning Design
  • Sales Training
  • Staff Development
  • Virtual Training
  • Diversity and Inclusion
  • Safe and Respectful Workplace Training
  • Staff Leadership
  • Organizational Development

Certification

Facilitating Excellence Training Certified

ServSafe Certified

ServSafe Proctor Certified

Timeline

Head of Training and Development

CBAK Inc. McDonalds
05.2021 - Current

General Manager/Assistant General Manager

Red Robin
10.2014 - 04.2021

Proprietor

Carrabba's Restaurant
03.2006 - 10.2014

High School Diploma -

Alexander High School

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David Doss