David Doucette
MARYVILLE,TN
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
33
33
years of professional experience
Work History
Associate
DMTN
Maryville, TN
02.2023 - Current
- Ensured compliance with company safety regulations at all times while on the job.
- Facilitated training sessions for new employees on company policies and procedures.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Trained new employees on safe operating procedures for all machines used in the facility.
- Upheld high standards of productivity and quality in operations.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
Service/Parts Advisor
Ocean Blue Yacht Sale
Stuart, FL
03.2018 - 06.2022
- Arranged and directed delivery and installation of products and equipment.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Ordered or purchased supplies to maintain optimum inventory.
- Analyzed data to identify trends in customer buying habits.
- Provided exceptional customer service to customers by answering questions and addressing concerns.
- Checked in ordered parts systematically upon arrival, immediately contacted ordering party and accounted for parts in physical space and computerized database.
- Located and labeled parts to maintain organized inventory of stock.
- Performed cycle counts of inventory items as needed.
- Processed payments from customers for purchased parts.
- Maintained accurate records of all parts orders, returns, and exchanges.
- Managed inventory, ordered parts and recorded parts transactions through dealer management system software and trained other team members to use software proficiently.
- Collaborated with team members to develop strategies for increasing sales revenue.
- Communicated effectively with vendors regarding special orders, returns, and discounts.
- Tracked team performance targets and sales metrics to identify areas for improvement.
Assistant Manager
Chapman Marine Supply
Stuart, FL
04.2014 - 03.2018
- Delegated work to staff, setting priorities and goals.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Diabetes Sales Specialist
Liberty Medical Supply
Port St Lucie, FL
02.2000 - 03.2014
- Answered incoming telephone calls to provide store, products and services information.
- Upsold additional items based on customer interests and needs.
- Greeted customers and provided exceptional customer service.
- Recommended, selected and located merchandise based on customer desires.
- Handled customer complaints in a professional manner.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Assistant General Manager
Ruby Tuesday
Vero Beach, FL
02.1997 - 01.2000
- Assisted in opening brand new location from the ground up
- Ensured compliance with health and safety regulations to maintain a safe working environment.
- Analyzed financial data and prepared reports for senior management.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Ensured compliance with company policies, procedures, and regulations.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Ensured compliance with all applicable laws and regulations related to employment practices.
- Monitored inventory levels and ordered supplies to maintain optimal stock.
- Handled customer complaints and inquiries, ensuring high levels of satisfaction.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Helped team develop specialized projects, events and promotions.
- Provided training, guidance, and support to staff members on proper procedures and policies.
General Manager
Darryl's Restaurant
Huntsville, AL
03.1992 - 01.1997
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Administered employee discipline through verbal and written warnings.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Recruited, interviewed and hired qualified staff for open positions.
- Delegated work to staff, setting priorities and goals.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Education
High School Diploma -
Martin County High School
Stuart, NE06-1986
Some College (No Degree) - Accounting
Orlando College
Orlando, FlSkills
- Issue troubleshooting
- Product knowledge
- Work Planning and Prioritization
- Time management
- Adaptability and flexibility
- Product inspection
- Decision-making
- Production support
- Oral communication
- Process improvement
- Problem-solving abilities
- Data collection and analysis
- Problem-solving
- Leadership qualities
- Relationship building
- Inventory management
- Workplace safety
- Task prioritization
- Attention to detail
- Multitasking and organization
- Computer skills
- Performance evaluations
- Team collaboration
Military Service
- US Navy 7/1986-6/1988
- Nuclear Power Machinist Mate
- Medical dishcharge (knee)
References
References available upon request.
Timeline
Associate
DMTN
02.2023 - Current
Service/Parts Advisor
Ocean Blue Yacht Sale
03.2018 - 06.2022
Assistant Manager
Chapman Marine Supply
04.2014 - 03.2018
Diabetes Sales Specialist
Liberty Medical Supply
02.2000 - 03.2014
Assistant General Manager
Ruby Tuesday
02.1997 - 01.2000
General Manager
Darryl's Restaurant
03.1992 - 01.1997
High School Diploma -
Martin County High School
Some College (No Degree) - Accounting
Orlando College
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