David Dove
North Port
Summary
As a 23 year veteran of United States Army Solder, the leadership training and special skill training schools has crafted the professional work standards that I strive for daily. I applied these skills when starting New Look Renovations. Relocating to Florida, I decided to learn the building codes that the state of Florida has in regards to wind mediation building codes. This has enhanced by knowledge of being detail-oriented with expertise in quality inspection and technical troubleshooting. Proven ability to enhance customer satisfaction through effective communication and knowledge of the product.
Overview
44
44
years of professional experience
Work History
Field Service Technician
Builders First Source
Punta Gorda
04.2023 - 01.2026
- Installed and repaired building materials and components in various locations.
- Conducted site assessments to identify customer needs and service requirements.
- Provided technical support to customers regarding product usage and installation processes.
- Replaced faulty parts or components following diagrams or blueprints.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Prepared detailed reports documenting service activities performed on each job site.
Custom Door and Window Installer
Sarasota Glass and Mirror
Sarasota
04.2019 - 04.2023
- Responsible for removal and previously installed doors and windows, replaced with approved wind and impact resistant rated products that meet region 2 of Florida's wind mediation codes. This process included the following.
- Assisted in selecting appropriate materials for each application.
- Conducted final inspections to verify quality of window installations before completion.
- Provided technical advice to customers for proper use, security and maintenance.
- Inspected the product install after completion for construction code compliance and advised customer of after installation procedures for local authority inspection.
Founder Owner: New Look Renovations
Self-employed
Charlotte
01.2008 - 03.2019
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Developed and implemented a comprehensive business plan to launch the company.
- Managed day-to-day activities across multiple departments within the organization.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Negotiated contracts with vendors and suppliers for optimal pricing structure.
- Monitored performance metrics to ensure quality standards were maintained.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Unit Readiness Officer
US Army
01.1982 - 04.2005
- Led training sessions for new recruits in military protocols.
- Coordinated logistics for troop deployments and equipment management.
- Developed operational plans for missions and exercises.
- Facilitated collaboration between units for effective resource allocation.
- Evaluated performance and provided mentorship to junior officers and soldiers.
- Supervised subordinate staff in carrying out daily duties and activities.
- Led training and development programs to enhance team skills and performance.
- Special Training: Logistics Supply. Construction Engineer. Generator Technician certified. Family/Soldier Liaison.
Education
Associate of Arts - Criminal Justice Studies
Gaston College
Dallas, North Carolina, NC09-1984
Skills
- Quality assurance
- Customer relationship management
- Technical troubleshooting
Timeline
Field Service Technician
Builders First Source
04.2023 - 01.2026
Custom Door and Window Installer
Sarasota Glass and Mirror
04.2019 - 04.2023
Founder Owner: New Look Renovations
Self-employed
01.2008 - 03.2019
Unit Readiness Officer
US Army
01.1982 - 04.2005
Associate of Arts - Criminal Justice Studies
Gaston College