Summary
Overview
Work History
Education
Skills
References
Timeline
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David Drockton

Washington,DC

Summary

Pre-sales and post-sales solutions architect with a passion for solving complex technical integration and data problems in the healthcare space with elegant and creative solutions. Well-organized technical presenter and consultant with a customer-centered, agile approach to business problems, and a knack for uncovering the unconsidered. Bringing 5 years of experience in solutions architecture and integration to tackle new professional challenges.

Overview

17
17
years of professional experience

Work History

Senior Solutions Architect

Yext
New York, NY
02.2024 - Current
  • Pre- and post-sale lead solutions architect for competitive takeout, 800K ACV, for Luxottica's Eye Doctor businesses. 2.5 million ACV.
  • Solutions architect on a cross-functional initiative with Product, Engineering, Sales, and Customer Success to modernize the Yext healthcare facility and provider listings data model for Johns Hopkins: pre-sales proof of concept, including a bespoke Kyruus integration. 350K ACV.
  • Led data modeling, enterprise tech stack discovery, and integration motions with multiple large healthcare organizations to automate manual processes, decreasing TTV, driving wider adoption, and accelerating account growth. Sutter Health 700K ACV. United Health Care 2.6 Million ACV.

Solutions Architect - Pre/Post-Sales

Quickbase
Salt Lake City, UT
06.2021 - 02.2024
  • Bristol Myers Squibb's dedicated pre- and post-sales solutions architect and technical lead on an internal company continuing education and training application use case. 400K ARR.
  • Solutions Architect onsite to support a large upgrade/expansion for the OCTO account: Office of the Chief Technology Officer for DC. 2.5M ARR.
  • Led and supported complex discovery, technical implementation, scoping, project management, and documentation for multiple Fortune 500 companies across a multitude of industries and use cases. ATT 4 Million ARR. Johnson & Johnson 1.2 Million ARR.

TEC II

Quickbase
Salt Lake City, UT
09.2021 - 06.2022
  • Led multiple engagements championing rapid adoption and enablement across multiple enterprise accounts culminating in several large upgrades and expansions. ~1M ARR
  • Leveraged existing APIs, integrations, and product functionality to automate governance for 5 major Enterprise logos eliminating hundreds of hours of repetitive daily tasks for admins.
  • Solved multiple pressing business problems: audit, governance, ALM, etc. with elegant use of native product functionality and existing apis.

Integrations Support Engineer

Quickbase
Salt Lake City, UT
05.2020 - 09.2021
  • Recipient of H2 Values Award 2021 for helping solve multiple integration problems to prevent churn. NCR 2M ARR Account.
  • Technical Support Team go-to SME for all things integration related: resolution/explanation of error messages, API integrations, bug recreation, and PD escalation.

Vocal Coach / Owner

Drockton Vocal Studios
Salt Lake City, UT
04.2008 - 06.2020
  • Strong interpersonal skills honed in directing, producing, and coordinating creative projects and productions.

Education

Web Design/Development Certificates -

SLCC
Salt Lake City, UT
07.2020

BS Music Production -

Full Sail University
Winter Park, CO
09.2015

Skills

Business Process Skillset:

  • Data modeling, data visualization, and business/technical process discovery
  • Technical documentation, scoping, and data architecture
  • Pre/post-sales proof of concept design
  • Enterprise tech stack: broad working knowledge
  • Key industry experience: marketing: SEO, healthcare, government: local and state, telecom, pharma, construction/solar, HR/payroll, insurance, compliance

Application Lifecycle Management:

  • Application implementation/deployment
  • Low-code application performance, Scale, and re-architecture
  • Application governance, security, and best practices

Software and Systems:

  • Kyruus, Athena, Epic, EHRs: general working knowledge
  • Yext Product Suite: native platform, APIs, CAC, React Pages, full AI suite
  • Various Headless CMS Solutions-multiple platforms
  • Snowflake, Salesforce, Microsoft Suite: integrations and permissions, various file management systems, SSO/SAML, Postman, and RequestBin
  • Wide exposure to low-code/no-code tools, enterprise tech stack, and various AI tools

Web/Programming Languages:

  • Familiar with: Javascript, React, Python, PHP, and SQL flavors
  • Working Knowledge: CSS, HTML, XML, JSON, Jinja, Typescript, and Regex

APIs/Integrations:

  • Custom XML/JSON API integrations
  • SFTP/FTP and familiar with on-prem integration
  • Versed in error handling, testing, and implementing custom integrations between systems

References

Available upon Request

Timeline

Senior Solutions Architect

Yext
02.2024 - Current

TEC II

Quickbase
09.2021 - 06.2022

Solutions Architect - Pre/Post-Sales

Quickbase
06.2021 - 02.2024

Integrations Support Engineer

Quickbase
05.2020 - 09.2021

Vocal Coach / Owner

Drockton Vocal Studios
04.2008 - 06.2020

Web Design/Development Certificates -

SLCC

BS Music Production -

Full Sail University

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David Drockton