David Du
San Jose,CA
Summary
I'm an experienced individual providing high-quality administrative support to various departments through learning office management principles, methods, and procedures. Being organized and detail-oriented helps with multitasking and task prioritization skills such as maintenance of records, these versatile skills helps with project management, problem-solving, and collaboration all the while bringing fresh perspective and strong commitment to quality and success in management relating to evaluation and supervision of subordinates/team members. I've been recognized for adaptability and proactive approach in delivering effective solutions while demonstrating exceptional communication and project management skills such as coordinate and implement decisions and/or recommendations for Drupal. I have taken proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Management Aide
The County of Santa Clara
05.2023 - Current
- Facilitated over 10 effective communication between departments by serving as a liaison during collaborative projects or initiatives.
- Optimized over 20 internal processes for better decision-making support using data analysis techniques such as trend identification or forecasting methods.
- Organized regular daily team meetings to discuss updates, review progress, address concerns, and foster open communication among team members.
- Maintained detailed records of project milestones, deliverables, and deadlines to ensure timely completion of projects.
- Ensured compliance with industry regulations through diligent research of legal requirements and strict adherence to guidelines provided by regulatory bodies within the field of work performed.
- Reduced errors in documentation by implementing a thorough review process before submission to stakeholders or clients.
- Conducted performance evaluations, providing constructive feedback and identifying areas for growth or development.
Caretaker
In Home Support Services
06.2014 - Current
- Remained alert to problems or health issues of clients and competently responded.
- Developed 10+ years of strong relationships with residents and families, fostering trust and open communication.
- Managed 10 years of medication schedules and refills, ensuring adherence to prescribed treatments and therapies.
- Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
- Completed financial tasks by estimating costs and preparing and managing budgets.
Meta Experience Expert
BDS Connected Solution, LLC.
11.2022 - 12.2022
- Identified opportunities for process improvement, leading to reduced operational costs and improved service quality.
- Conducted in-depth data analysis to identify trends and optimize customer engagement efforts.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Waiter/Host
The Kickin' Crab
06.2019 - 06.2020
- Supported needs of 50 customers daily - person wait staff who attended to specific needs of countless customers daily for a restaurant with social relevancy
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
BBA - Business Management
San Jose State University
San Jose, CA01.2022
Associate of Arts - Business Management
De Anza College
Cupertino, CA01.2016
High School Diploma -
Evergreen Valley High School
San Jose, CA05.2013
Skills
- Drupal
- Word processing
- Meeting facilitation
- Teamwork and Collaboration
- Time Management
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
- Documentation and Recordkeeping
- Excel spreadsheets
- Administrative Support
- Leadership (4 years)
- Client Engagement (8 years)
- Business Administration
- Analytical Skills
Accomplishments
- Successfully led multiple project within the County of Santa Clara to completion.
- Successfully launched multiple department websites under the new County of Santa Clara domain.
- Successful led multiple scrum methodology within the County of Santa Clara.
Assessments
- Work style: Reliability, 10/01/22, Proficient
- Basic computer skills, 10/01/22, Proficient
- Medical receptionist skills, 04/01/23, Proficient
- Attention to detail, 10/01/22, Proficient
- Administrative assistant/receptionist, 04/01/23, Proficient
- Scheduling, 04/01/23, Proficient
Languages
Vietnamese
Professional Working
Timeline
Management Aide
The County of Santa Clara
05.2023 - Current
Meta Experience Expert
BDS Connected Solution, LLC.
11.2022 - 12.2022
Waiter/Host
The Kickin' Crab
06.2019 - 06.2020
Caretaker
In Home Support Services
06.2014 - Current
BBA - Business Management
San Jose State University
Associate of Arts - Business Management
De Anza College
High School Diploma -
Evergreen Valley High School
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