Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DAVID DURHAM

Oklahoma City

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Software Quality Analyst

Paycom
12.2023 - Current
  • Experience with manual testing new features while identifying, documenting, and reporting defects to developers
  • Design, execute, and maintain test cases based off of acceptance criteria and product specifications
  • Ability to facilitate clear communication across product management, project management, developers and other quality testers
  • Support Paycom's customer service team in researching anomalies experienced by users


Quality Laboratory Technician

Malarkey Roofing
01.2022 - 12.2023
  • Design and manage quality reports for senior management to review
  • Perform chemical and physical property tests on range of asphalt, aggregates, and roofing products
  • Perform regular inspections of raw materials and finished products to ensure adherence to company, ASTM, and UL Solutions standards
  • Review data logs in the manufacturing department and communicate findings to operational management
  • Drafting technical documents such as deviation reports and testing protocols
  • Create, perform, and record testing procedures for changing manufacturing processes to determine possible effects on products
  • Apply contextual problem-solving skills to identify defects and applicable solutions during the manufacturing process
  • Prevent release of product that would negatively impact both the customer and image of the company
  • Trained new personnel on proper laboratory safety protocols and procedures

Operations Supervisor

BioLife Plasma Services
08.2017 - 10.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Evaluated employee performance and provided coaching to improve weak areas
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures
  • Coordinated employee schedules to keep pace with business needs and meet company demands
  • Enforced rules and regulations set by the company and Federal agencies (FDA, CLIA, EMA, PPTA) to ensure proper collection and handling of medical materials
  • Schedule, track, and perform both preventative and corrective maintenance on a range of equipment
  • Use root-cause analysis to identify the core issue of non-conformance events
  • Have and maintain proficiency in performing all operational tasks to alleviate operational bottlenecks and keep workflows as fluent as possible
  • Conducted regular audits of operational procedures in order to identify potential risks or areas of improvement

Education

Bachelor of Science - General Studies

Missouri Southern State University
Joplin, MO
01.2019

Associate of Science - Engineering

Crowder College
Neosho, MO
01.2016

Skills

  • ISTQB Foundation Level certified tester
  • Software manual testing
  • Proficient in issue tracking
  • Proficient in manual and automated testing
  • Multi-browser and platform testing
  • Root Cause Analysis
  • Experienced with JIRA software
  • Analytical problem solving

Certification

ISTQB Foundation Level certification

Timeline

Software Quality Analyst

Paycom
12.2023 - Current

Quality Laboratory Technician

Malarkey Roofing
01.2022 - 12.2023

Operations Supervisor

BioLife Plasma Services
08.2017 - 10.2021

Associate of Science - Engineering

Crowder College

Bachelor of Science - General Studies

Missouri Southern State University

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