Dynamic and performance-driven business professional operating with high integrity, strong work ethic and great leadership skills.
Overview
19
19
years of professional experience
Work History
Executive Director
Experience Senior Living
Port Orange, FL
09.2023 - Current
Successfully managed a 160 apartment luxury senior living community with independent, assisted living and memory care components.
Led team of 7 department heads and 80 team members towards the delivery of the high standards of luxury senior living.
Provided oversight of all departments including the development of processes and procedures
Created a collaborative environment that led to the growth of a productive and caring culture and encouraged employee engagement.
Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
Regional Director of Operations
Five Star Senior Living
Various
05.2015 - 08.2023
This included a period of 2 years (2019-2021) as Senior Regional Director. In this role, supervised 3 Regional Directors with 43 communities over 2 states. Also worked with Divisional Vice President to strategize and implement divisional goals
Successfully managed 3 different regional assignments (VA, FL/GA, NC) that covered Independent Living, Assisted Living and Memory Care communities.
Influenced sales culture and effectiveness through coaching, effective feedback and recognition.
Worked with leadership to develop strategic and operational goals.
Reviewed financial statements and sales activity reports to measure effectiveness.
Collaborated with community leadership to recognize and spread best practices.
Executive Director
Five Star Senior Living
Virginia Beach, VA
05.2013 - 04.2015
Performance at this community led to promotion to Regional Director over 13 Virginia communities. Earned President Club honors in 2nd year at community.
Implemented community level programs to create competitive advantage in market and increase resident satisfaction.
Provided oversight of sales performance to improve both rate and occupancy measurements.
Executive Director
Life Care Services
Norfolk, VA
03.2011 - 04.2013
Operated 80 apartment AL/MC community in Norfolk, VA. Managed leadership team of 6 with workforce of 45-50.
Provided oversight of performance to improve quality of services and comply with regulatory requirements.
Worked with sales and management teams to develop operational goals aligned with business strategy.
Regional Vice President
Atria Senior Living
Virginia Beach, VA
11.2006 - 10.2010
Successfully managed regional assignment that covered Independent Living, Assisted Living and Memory Care communities.
Maximizes selling effectiveness through coaching, effective feedback and recognition.
Works with leadership to develop strategic and operational goals.
Collaborates with team members in developing best practices to support company objectives.
Executive Director
Atria Senior Living
Virginia Beach, VA
06.2005 - 10.2006
Performance at this community led to promotion to Regional Director over Mid-Atlantic Region. Included in Atria's Leadership Council (2007-2009) which represents Atria's highest performers and allows them to participate in company wide strategy.
Implemented community level programs to create competitive advantage in market and increase resident satisfaction.
Provided oversight of sales and operational performance to improve occupancy and profitability.
Campus Executive Director at Arabella of Red Oak Senior Living - Civitas Senior LivingCampus Executive Director at Arabella of Red Oak Senior Living - Civitas Senior Living
ADMINISTRATOR & AREA VICE PRESIDENT at YMP SENIOR LIVING & CRESTHAVEN SENIOR LIVINGADMINISTRATOR & AREA VICE PRESIDENT at YMP SENIOR LIVING & CRESTHAVEN SENIOR LIVING