David Eads
Manager
Little Elm,TX
Summary
Store Manager / District Manager Profile 972-322-0385
Dedicated and results-oriented professional with over 25 years of experience in leading operations, teams, and sales / merchandising strategies to drive business and customer service success for high-volume retail stores. A dynamic leader with a proven track record in leading and mentoring highly dedicated teams to achieve sales goals. Skilled in developing and implementing operational strategies and managing all bottom line factors to maximize efficiency and realize substantial revenue growth. Strong ability to maintain up-to-date understanding of consumer and market trends to develop appropriate product mix.
Overview
20
20
years of professional experience
Work History
Store Manager
Circle K Convenience Store
06.2021 - Current
- Managed daily operations of up to 5 locations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control to produce a .78% on a budget of 1.00% , cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members for up to 5 locations at a time.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Store Manager
CVS Pharmacy
07.2004 - 04.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Education
High School Diploma -
Whitehouse High School
Whitehouse, TX05.1982
Skills
P&L Accountability
- Problem-Solving
- Store operations
- Training and mentoring
- Store Opening and Closing
- Outstanding communication skills
- Inventory Management
- Store Merchandising
- Recruitment and hiring
- Leadership Development
- Employee Scheduling
- Work Planning and Prioritization
- Team Development
Timeline
Store Manager
Circle K Convenience Store
06.2021 - Current
Store Manager
CVS Pharmacy
07.2004 - 04.2021
High School Diploma -
Whitehouse High School
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