David Eames

Coached Coffeehouse Leaders to elevate team performance and productivity. Formulated portfolio strategy to meet financial, operational, and customer goals. Collaborated with Executive Team and cross-functional partners to drive exceptional outcomes. Achieved top sales performance and significant transaction growth.

• Provide strategic and operational support to the Restaurant Division Vice President and Ops team.
• Drive program strategy, project delegation and program implementation.
• Lead cross-functional efforts with multiple stakeholders, including Restaurant, Marketing, PR, DEIB, Legal, Logistics, Real Estate, and third-party partners.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.

• Supported four Regional Managers and 47 restaurants in six states and all of Canada with an annual volume of $67 million.
• Coach, teach and mentor Regional Managers.
• Create and drive initiatives to deliver company financial goals.
• Achieved top sales and income results for 2017.
• Promoted to Program Manager role directly supporting the Restaurant Division Vice President.

• Support Restaurant Managers and Full-Line Store teams in Oregon, Hawaii, Colorado, and Utah.
• Develop leaders and create a deep bench of talent.
• Enhanced team performance by providing regular coaching, training, and performance feedback.
• Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
• My team achieved top sales and income results for the company in 2015, 2016, and 2017, resulting in my promotion to Divisional Manager.

• Led operations for a 12-unit franchise group with locations in Portland, OR and northern California.
• Supported two Regional Managers and a corporate office team.
• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Developed systems and procedures to improve operational quality and team efficiency.
• Developed future leaders.