Summary
Overview
Work History
Education
Skills
Timeline
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David Ebbert

Euclid,OH

Summary

Committed professional with experience in passenger safety and customer service. Skilled in delivering quality service, resolving issues, and enhancing customer experiences. Adaptable and focused on teamwork, ready to contribute to a world-class travel experience in the airline industry.

Overview

2027
2027
years of professional experience

Work History

Phlebotomist

Cleveland Clinic
Cleveland, Ohio
07.2023 - 08.2026
  • Maintained accurate patient records during blood draws and sample handling, ensuring compliance with healthcare standards.
  • Trained new staff on phlebotomy best practices and equipment usage to enhance service quality.
  • Conducted quality control checks on equipment, ensuring reliability and safety for patient procedures.
  • Collaborated with healthcare team to enhance patient comfort during procedures.

Phlebotomist Technician

Sonora Quest Laboratories
Scottsdale, Arizona
02.2008 - 01.2023
  • Processed specimens per laboratory guidelines, ensuring accuracy in centrifugation, aliquoting, freezing, and packing.
  • Counseled patients to alleviate fears and explain procedures, fostering cooperation during blood draws.

Surgical Scrub Technician

Baptist Health Hospital
San Antonio, Texas
1993 - 2008
  • Maintained a sterile environment by following infection control protocols.
  • Organized and managed surgical trays based on procedure requirements.
  • Collaborated with healthcare team to ensure efficient workflow in the operating room.

Flight Attendant

Pan American Airlines
New York, New York
1989 - 1991
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.

Education

Diploma in Surgical Technology -

Bryman School
Phoenix, AZ

Some College (No Degree) - Anthropology

Arizona State University
Tempe, AZ

Skills

  • Emergency medical training
  • Equipment maintenance
  • Emergency procedures
  • Customer service
  • Issue resolution
  • Team collaboration
  • Effective communication
  • Multitasking and organization
  • Conflict resolution
  • Problem solving
  • Security compliance
  • Company policy adherence
  • Flight safety
  • Passenger service
  • Crew coordination

Timeline

Phlebotomist

Cleveland Clinic
07.2023 - 08.2026

Phlebotomist Technician

Sonora Quest Laboratories
02.2008 - 01.2023

Surgical Scrub Technician

Baptist Health Hospital
1993 - 2008

Flight Attendant

Pan American Airlines
1989 - 1991

Diploma in Surgical Technology -

Bryman School

Some College (No Degree) - Anthropology

Arizona State University
David Ebbert