Jessica Gordon
Gold Canyon,AZ
Summary
Community-focused Outreach Specialist with many years of varied experience engaging in at-risk communities and fostering life-changing improvements in clients' lives. Technically-savvy team player with stellar communication and networking skills and proven proficiency at connecting with clients, supporters, and volunteers. Highly organized time manager and teacher.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Supported Employment Specialist
Community Bridges Inc.
Globe , AZ
10.2022 - Current
- Identified job opportunities aligned with client goals and abilities to enhance employment prospects.
- Advocated for client rights and needs within the community resources network.
- Assessed client progress and adjusted support strategies as needed.
- Provided case management services including monitoring performance evaluations, tracking attendance records, and implementing corrective actions when needed.
- Coordinated tailored care plans addressing diverse client needs and backgrounds to improve service delivery.
- Conducted assessments to determine clients' eligibility for services and support.
- Developed and maintained strong relationships with community resources and providers.
- Provided crisis intervention support to clients in challenging situations.
- Informed clients about available resources and empowerment strategies for self-advocacy to promote independence.
- Documented case notes accurately to comply with organizational standards and regulations.
Bus driver
Globe Unified School District
Globe, AZ
03.2021 - 10.2022
- Operated school buses along designated routes, ensuring safe and timely student transportation.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Followed traffic laws and district policies to maintain safety standards.
- Maintained cleanliness of bus interiors, enhancing student comfort and satisfaction during rides.
- Documented incidents or issues during transport, contributing to district safety reporting and accountability.
Peer Counselor
Granite wellness
Lincoln, California
09.2020 - 02.2021
- Educated peers on mental health resources and coping strategies to enhance their well-being.
- Collaborated with staff to develop and implement peer support programs that addressed identified needs.
- Conducted one-on-one counseling sessions to address individual needs.
- Assisted with the development of crisis intervention strategies for at-risk patients.
- Researched and identified community resources for clients, including housing options, job training programs, and financial aid sources to facilitate access.
Peer Counselor
Advocates for Mentally Ill Housing
Auburn, California
07.2018 - 08.2020
- Provided emotional support to peers in crisis, fostering resilience and promoting recovery.
- Educated peers about mental health resources and coping strategies.
- Facilitated access to permanent housing and mental health and substance use resources for clients, enhancing their stability.
- Coordinated transportation for clients to appointments, improving attendance and engagement in care.
- Arranged meetings between clients and care providers to promote effective communication.
- Assisted in training new peer counselors on best practices.
- Maintained confidentiality while documenting peer interactions.
Support Staff
Merry Hill Preschool
Rocklin, California
09.2016 - 07.2018
- Collaborated with teachers to facilitate daily classroom activities and supervise students.
- Supported children's learning through interactive play and engagement.
- Monitored student behavior and guided positive interactions to support social development.
- Assisted with classroom activities and supervised bathroom trips.
- Ensured compliance with licensing standards and maintained required ratios for safety and quality.
- Organized and prepared food for meals and snacks for students.
Assistant
Best Bookkeeping
04.2011 - 07.2016
- Handled filing and extensive computer work as part of daily office duties.
Conducted running errands to assist team members.
Engaged in customer service interactions to foster positive relationships. - Streamlined office procedures to improve operational efficiency within the team.
- Handled filing and extensive computer work as part of daily office duties.Conducted running errands to assist team members.Engaged in customer service interactions to foster positive relationships.
- Organized financial documents and maintained accurate records for easy access.
- Compiled data to support financial report preparation, ensuring accuracy and accessibility of information.
Education
High School -
Roseville Adult School
Roseville, CA07-2017
Skills
- Case management
- Crisis intervention
- Job market research
- Advocacy and support
- Eligibility assessment
- Community resource networking
- Conflict resolution
- Multitasking
- Service oriented
- Administration collaboration
- Leadership training
Certification
- Cpr certified
- Article 9 certified
- Fingerprint clearance card
Timeline
Supported Employment Specialist
Community Bridges Inc.
10.2022 - Current
Bus driver
Globe Unified School District
03.2021 - 10.2022
Peer Counselor
Granite wellness
09.2020 - 02.2021
Peer Counselor
Advocates for Mentally Ill Housing
07.2018 - 08.2020
Support Staff
Merry Hill Preschool
09.2016 - 07.2018
Assistant
Best Bookkeeping
04.2011 - 07.2016
High School -
Roseville Adult School