David Elvadgian
Winnetka,CA
Summary
Adept at driving operational efficiency and enhancing customer satisfaction, I leveraged my problem-solving and bilingual skills at LA Fitness and other roles to elevate team productivity and guest experience. My proactive approach resulted in significant improvements in inventory control and service quality, showcasing my ability to manage and improve complex operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Team Member
LA Fitness
03.2020 - Current
- Enhanced team productivity by scheduling and delegating tasks effectively.
- Collaborated with cross-functional teams to address operational challenges and improve overall efficiency.
- Managed inventory levels for optimal performance, reducing waste, and improving stock turnover.
- Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Shadowed and assisted the Operations Manager in overseeing daily operations, including opening and closing procedures, facility maintenance, and staff scheduling.
Personal Assistant
Private Client
06.2022 - 07.2022
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Supposed executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Displayed absolute discretion in handling confidential information.
- Maintained appropriate filing of personal and professional documentation.
- Developed and implemented activities to improve clients' quality of life.
Guest Experience Host
Sandbox VR
02.2022 - 04.2022
- Trained new team members in customer service best practices, elevating overall guest experience quality.
- Facilitated smooth communication between departments for seamless operations and cohesive teamwork.
- Assisted management in the implementation of new policies or procedures aimed at enhancing overall guest satisfaction.
- Handled customer complaints to satisfy and retain guests.
- Enhanced guest satisfaction by providing personalized and attentive service.
- Utilized a variety of organizational and communication skills to drive guest satisfaction.
- Maintained accurate and up-to-date records of guest information.
- Provided accurate information regarding the companies' sponsored video games.
Education
Taft Charter High School
Woodland Hills, CA06-2018
Los Angeles Pierce College
Woodland Hills, CA11-2019
California State University, Northridge
Northridge, CA11-2019
Skills
- Customer service
- Problem-Solving
- Bilingual
- Inventory Control
- Logistics
- Attention to Detail
- Safety Procedures
- Operational Efficiency
- Operations Management
- Administrative Support
- Scheduling
Certification
- Drivers License
Timeline
Personal Assistant
Private Client
06.2022 - 07.2022
Guest Experience Host
Sandbox VR
02.2022 - 04.2022
Operations Team Member
LA Fitness
03.2020 - Current
Taft Charter High School
Los Angeles Pierce College
California State University, Northridge
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