David Endo
Warrenton,OR
Summary
Results-oriented hospitality professional with 20 years of experience, including 5 years of dedicated revenue management. Proven ability to effectively manage multiple projects simultaneously, maintaining a high level of accuracy and organization. Demonstrated success in prioritizing tasks, meeting deadlines, and exceeding expectations in a fast-paced environment. Committed team player with a positive attitude and a willingness to take on additional responsibilities to contribute to the team's success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Revenue Manager
Escape Lodging
10.2019 - Current
- Led weekly revenue meetings with property leaders to review the previous week, and to look forward and strategize the next 7,14. 30 and 90 days
- Utilized analytics tools to identify trends and inform strategic decision-making processes
- Enhanced profitability by conducting regular competitor analysis and adjusting pricing accordingly.
- Increased revenue by implementing effective pricing strategies and monitoring market trends.
- Managed reservations systems effectively, optimizing stay patterns to increase room occupancy rates.
- Cultivated and managed partnerships with PMS, CRS, OTA, STR account reps to maximize visibility and profitability
- Assisted in budget development processes, ensuring alignment with company-wide revenue goals and objectives.
- Developed dynamic pricing models, capturing additional revenue opportunities from fluctuating markets.
Eastern Regional Manager
Escape Lodging
04.2020 - 09.2024
- Conducted regular performance reviews for team members, identifying areas for improvement and setting achievable goals.
- Forecasted regional sales accurately by analyzing historical data, allowing for better resource allocation and planning.
- Analyzed market trends and competitor activities, devising strategies to stay ahead of competition.
- Resolved escalated issues effectively, maintaining strong relationships with key stakeholders and ensuring customer satisfaction.
- Streamlined communication channels between regional properties and the corporate office.
- Implemented systems and procedures to increase sales.
- Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.
Hotel Front Desk Supervisor
The Ocean Lodge
04.2018 - 10.2019
General Manager
Tom's Fish and Chips
08.2016 - 03.2018
- Opening manager of the restaurant
Manager
Cannon Beach Conference Center
01.2012 - 07.2016
Night Audit Manager
Hotel Valencia Santana Row
05.2011 - 01.2012
Special Events Manager
Pebble Beach Resorts
02.2010 - 01.2012
Education
Bachelor of Science - Hospitality Management
San Jose State University
San Jose, CASkills
- Budgeting and Planning
- Microsoft Excel proficiency
- Data-driven decision-making
- Pricing strategy
- Competitor Analysis
- Yield management
Certification
- Certification in Hotel Industry Analytics (CHIA)
- Marriott One Yield Revenue Management System Certification
Timeline
Eastern Regional Manager
Escape Lodging
04.2020 - 09.2024
Revenue Manager
Escape Lodging
10.2019 - Current
Hotel Front Desk Supervisor
The Ocean Lodge
04.2018 - 10.2019
General Manager
Tom's Fish and Chips
08.2016 - 03.2018
Manager
Cannon Beach Conference Center
01.2012 - 07.2016
Night Audit Manager
Hotel Valencia Santana Row
05.2011 - 01.2012
Special Events Manager
Pebble Beach Resorts
02.2010 - 01.2012
Bachelor of Science - Hospitality Management
San Jose State University
- Certification in Hotel Industry Analytics (CHIA)
- Marriott One Yield Revenue Management System Certification
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