David Enyinnah
Summary
Results-driven professional with a passion for sports operations and proven ability to coordinate logistics, manage schedules, and support large-scale events. Skilled in multitasking, team collaboration, and maintaining efficiency in high-pressure environments. Dedicated to ensuring smooth operations and delivering exceptional experiences for athletes, coaches, and organizations.
Overview
10
10
years of professional experience
Work History
Baseball Attendant
Toca Sports Center
Wixom, Michigan
03.2026 - Current
- Assisted with tournament and game operations, ensuring smooth event execution and adherence to schedule
- Collect gate fees and support front-of-house event logistics
- Input scores, schedules, and updates using Tourney Machine /Daysmart
- Coordinate with umpires regarding game balls, scores, and timing
- Activated and deactivated field lights
- Modified pitching mounds and bases
- Assembled and disassembled home run fencing for tournament events
- Groomed and maintained fields before, during, and after play to ensure optimal playing conditions
- Performed minor repairs to fencing and hitting cages, contributing to safety and functionality of facilities
Administrative Assistant
University of Michigan
Ann Arbor, MI
10.2024 - Current
- Managed Service Line Call Center performance in Rheumatology, delivering best-in-class service and consistently meeting Key Performance Indicators.
- Reviewed and analyzed Key Performance Indicators data, providing actionable reports to stakeholders across the enterprise to inform current status and improvement plans.
- Apply best practices, root cause analysis & data insights to develop continuous improvement plans and make recommendations to leadership accounting for the perspectives of the Call Center, Clinics & Providers as well as Michigan Medicine Patients
- Enhanced professional and technical knowledge by tracking trends in call center operations, attending workshops, and benchmarking best practices.
Membership Sales & Operations Lead
Anytime Fitness
Farmington, MI
07.2024 - 09.2024
- Developed and implemented targeted sales strategies that aligned with organizational objectives, enhancing overall membership growth.
- Assisted in creating and launching new programs and initiatives to boost member engagement and retention.
- Analyzed customer feedback to pinpoint specific areas for improvement in member experience, informing actionable enhancements.
- Processed payments for membership dues using credit card machines or online systems.
- Designed print materials such as brochures, flyers and posters for marketing campaigns
Operations Specialist
Detroit Athletic Club
Detroit , Michigan
08.2021 - 01.2022
- Collaborated in interdisciplinary meetings to resolve complex cases and enhance patient care.
- Educated patients on policies, procedures, and services to improve their understanding and experience.
- Managed records system to streamline processing of personnel information and generate accurate reports.
Student Supervisor
IM West: Recreational Sports and Fitness Center
East Lansing , MI
09.2016 - 12.2020
- Managed game day Property Assistants for select sports programs
- Liaised with staff, customers, and participants to facilitate seamless operations
- Managed and tracked financial transactions, ensuring accuracy and accountability in handling large sums of money per shift
- Prospected potential corporate partners to strengthen partnerships and increase sponsorship opportunities
- Assisted with marketing contracts and agreements for corporate partners
Education
Master of Arts - Sports Management & Administration
Western Michigan University
Kalamazoo, MI07-2023
Bachelor of Science - Interdisciplinary Studies in Social Science
Michigan State University
East Lansing, MI12-2020
Skills
Game Statistics Management
Ticket Sales Management
Event logistics
Customer relations
Facility Management
Scheduling & Calendar Management
Stakeholder Communication
Software proficiency
Pressure management
Team leadership
Timeline
Baseball Attendant
Toca Sports Center
03.2026 - Current
Administrative Assistant
University of Michigan
10.2024 - Current
Membership Sales & Operations Lead
Anytime Fitness
07.2024 - 09.2024
Operations Specialist
Detroit Athletic Club
08.2021 - 01.2022
Student Supervisor
IM West: Recreational Sports and Fitness Center
09.2016 - 12.2020
Master of Arts - Sports Management & Administration
Western Michigan University
Bachelor of Science - Interdisciplinary Studies in Social Science
Michigan State University