David Erickson
Property Management
Hudson,MA
Summary
Dedicated Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Assistant Property Manager
Trinity Management Company
02.2022 - Current
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
Senior Resident Services Coordinator
Trinity Management Company
11.2020 - 02.2022
- Responsible for supervising, training, evaluating, mentoring, assigning responsibilities for Resident Service Coordinators and developing/ monitoring their work plans.
- Conducts weekly meetings with all immediate subordinate employees to discuss overall business context, plans, and problems; ensures employees understand how their roles and tasks align with organization’s mission and vision; seeks inputs/suggestions from subordinate employees.
- .Continuously improve the systems and processes used to deliver outputs; consistently stays current in industry best practices; strategically evaluates and suggest changes to current processes and systems.
- Networks with social service agencies to build contacts and an inventory of community resources.
- Improved overall community atmosphere by organizing social, recreational, and educational programs for residents.
Resident Services Coordinator
Trinity Management Company
01.2020 - 11.2020
- Plan and coordinate resident programs that are innovative and respond to the needs of the resident population (i.e. health & safety programs, educational programs, job training/prep/development, etc.)
- Support the organization's mission, vision and values by exhibiting professionalism and a deep respect for residents.
- Create and enrich an environment that empowers residents within the community.
- Offer support and guidance necessary to foster independence and enhance the quality of resident lives.
- Collaborate with community providers to create on-site resident programs, activities, and events to promote social interaction among residents.
- Complete all Reasonable Accommodation requests, mediations, and rental assistance applications in a timely manner.
BHCP Care Coordinator
Advocates Community Counseling - Framingham
02.2019 - 12.2020
- Managed patient caseloads of 50-70 members effectively, ensuring timely follow-up and appropriate interventions.
- Advocated for patients rights within the healthcare system, working diligently to address concerns or barriers to care.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
Mental Health Worker
Open Sky Community Services
05.2016 - 01.2019
- Support adults 18-75 years of age with personal goals by helping access resources for creating and implementing day structure while living independently within their community.
- Implemented crisis intervention plans to support client safety.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Provide treatment services by way of individual support coaching, symptom management, medication management, education and support to individual’s families, consultation with community agencies, and on-call crisis intervention.
ABA Behavior Therapist
Realizing Children's Strengths
09.2015 - 05.2016
- Provide individualized educational services to students 3-22 diagnosed with Autism Spectrum Disorders and other Developmental Disabilities in both the home and school.
- Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
- Enhanced patient progress by developing and implementing individualized treatment plans based on Applied Behavior Analysis principles.
- Assisted clients in generalizing learned skills across different environments, facilitating successful integration into various settings.
Education
Bachelor of Science - Psychology (Concentration in Mental Illness)
Worcester State University
Worcester, MA 05.2001 -
Skills
- Property Management Expertise
- Strong Communication Skills
- Tenant relations
- Occupancy Management
- Property tours and inspections
- Telephone and email etiquette
- Fair Housing Regulations
- Microsoft Office
Accomplishments
- Achieved Employee of the month for July 2024
Certification
Certified Credit Compliance Professional certification (C3P)
Timeline
Certified Credit Compliance Professional certification (C3P)
06-2024
Certified Occupancy Specialist (COS)
02-2024
Assistant Property Manager
Trinity Management Company
02.2022 - Current
Senior Resident Services Coordinator
Trinity Management Company
11.2020 - 02.2022
Resident Services Coordinator
Trinity Management Company
01.2020 - 11.2020
BHCP Care Coordinator
Advocates Community Counseling - Framingham
02.2019 - 12.2020
Mental Health Worker
Open Sky Community Services
05.2016 - 01.2019
ABA Behavior Therapist
Realizing Children's Strengths
09.2015 - 05.2016
Bachelor of Science - Psychology (Concentration in Mental Illness)
Worcester State University
05.2001 -
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