David Ervin
Mystic,CT
Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 80 pounds. Focused and reliable Warehouse Worker bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Motivated Worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
1
1
year of professional experience
Work History
Warehouse Employee
Better Rhodes
Madison, CT
07.2021 - 05.2022
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Performed inventory control, such as counting and stocking merchandise.
- Wrapped pallets in shrink wrap prior to loading.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Completed over [100] customer orders each day in warehouse setting.
Waiter
Two Wives Brick Oven Pizza
New London, CT
06.2020 - 09.2020
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Stayed up-to-date on menu changes to help customers make food choices.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Education
High School Diploma -
Fitch Highschool
Groton, CT06.2020
Skills
- Materials Movement
- Records Accuracy
- Team Goals
- Stocking and Replenishing
- Performance Goals
Timeline
Warehouse Employee
Better Rhodes
07.2021 - 05.2022
Waiter
Two Wives Brick Oven Pizza
06.2020 - 09.2020
High School Diploma -
Fitch Highschool
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