Summary
Overview
Work History
Education
Skills
Timeline
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David Estes

Chicago,IL

Summary

Sales professional with a background analyzing market trends, improving sales strategies, and supporting internal sales teams. Strengths include exceptional communication skills, data analysis proficiency, and ability to work effectively in fast-paced environments. Proven ability to streamline processes for improved efficiency, leading to increased productivity and sales growth. Demonstrated success in building strong relationships with key stakeholders, contributing significantly to customer satisfaction and business development.

Overview

8
8
years of professional experience

Work History

Business Development Representative

Arrive Logistics
Chicago , IL
09.2024 - Current
  • Analyze RFPs, quarterly bids, daily shipments, and ad hoc projects to maximize profit and minimize cost, while maintaining a high level of customer service.
  • Talk to potential customers to understand where we add value to their distribution network, whether that is by saving them time and money, or by providing service that is not currently being received.
  • Manage a book of business that generates over $300,000 in monthly revenue across 13 active customers, equating to over $50,000 in monthly profit.
  • Landed the most customers in the Chicago office in Q1 and Q2 of 2024 through cold calling, strategic email outreach, and LinkedIn outreach.
  • Coordinate shipments considering variables such as hours of operation of shippers and receivers, driving hours for truck drivers, availability of equipment and drivers, and possible delays due to traffic and weather.
  • Conduct comprehensive research on businesses and key decision-makers for potential freight service opportunities.

Banquet and Restaurant Server

Erie Yacht Club/Graduate Hotel
Erie/State College, PA
06.2017 - 05.2023
  • Managed time to serve and clear tables in the most time-efficient and organized manner so that I could assist the bar, kitchen, or host staff if they were behind schedule.
  • Established menu knowledge to upsell food and drink pairings, while building rapport with both new and returning customers, to increase sales and tips.
  • Trained new employees by introducing them to the POS system, restaurant safety standards, and other best practices.
  • Resolved conflicts in a calm and professional manner regarding dissatisfaction with food, beverages, or overall service.

Sales Support Intern

Allscripts Healthcare
Chicago, IL
05.2022 - 08.2022
  • Created reports and dashboards on Salesforce to track leads and KPIs of sales representatives.
  • Analyzed sales and marketing data to find missed markets and gaps in sales processes that lead to a loss in profit.
  • Monitored, tracked, and analyzed social media and website metrics to efficiently market products and services to current and potential customers.
  • Documented processes and workflows for how to efficiently record and analyze correct sales metrics in weekly reports.

Sales and Marketing Intern

Szymanski Consulting
Erie, PA
06.2021 - 08.2021
  • Collaborated to create professional content according to brand guidelines for social media pages and the website.
  • Surveyed IT needs and satisfaction of potential clients by sorting through a cold call list of over 1,000 businesses.
  • Wrote articles about industry-changing technology and field-related topics for the website and social media posts.
  • Designed and modified the company website to make it more professionally appealing for current and future clients.

Education

Bachelor of Science - Management Information Systems

Pennsylvania State University
University Park, PA

Skills

  • SAP, Salesforce, Power BI, Tableau, Gephi, Canva, RapidMiner, SQL, ZoomInfo, Microsoft: Excel, VBA, Access, PowerPoint
  • Data mining
  • Sales strategy and support
  • Pipeline management
  • Pricing research and analysis
  • Tracking sales KPIs
  • Social media marketing
  • Customer relationship management

Timeline

Business Development Representative

Arrive Logistics
09.2024 - Current

Sales Support Intern

Allscripts Healthcare
05.2022 - 08.2022

Sales and Marketing Intern

Szymanski Consulting
06.2021 - 08.2021

Banquet and Restaurant Server

Erie Yacht Club/Graduate Hotel
06.2017 - 05.2023

Bachelor of Science - Management Information Systems

Pennsylvania State University

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David Estes