Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ani Sarkisyan

Los Angeles,CA

Summary

Dynamic and results-driven professional with over seven years of experience in customer service, career advising, and human resources. Demonstrated expertise in delivering high-quality client support, guiding individuals through career planning, and supporting recruitment and talent acquisition efforts. Strong background in professional development training, job market navigation, and workplace professionalism. Proven ability to build relationships, streamline processes, and contribute to organizational success through excellent communication, empathy, and a commitment to service excellence.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

People Operations Associate

Alpha & Omega Staffing
Los Angeles , CA
01.2022 - Current
  • Developed and implemented operational procedures to ensure efficient workflow.
  • Collaborated with other departments to coordinate activities related to operations management.
  • Assisting with recruitment and onboarding.
  • Managing employee records and HR documentation.
  • Supporting performance reviews, or employee engagement initiatives.
  • Answering HR-related questions from staff.
  • Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.

Senior Career Advisor

American Career College
Los Angeles , CA
05.2018 - 03.2025
  • Conducted research into emerging fields of study to provide up-to-date advice on potential career options.
  • Advised senior level executives transitioning into new roles or industries.
  • Assisted clients in developing career plans based on their interests, values, skills, and experiences.
  • Provided crisis intervention to students dealing with difficult situations at school.
  • Coordinated events such as employer information sessions, resume review sessions, mock interviews.
  • Taught classes and presented self-help or information sessions on subjects related to education and career planning.
  • Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.

Patient Access Representative

Glendale Adventist Hospital
Glendale, CA
  • Accessed programs and set up correct payment strategies based on patient means and needs.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
  • Managed incoming faxes related to patient registration processes.
  • Reviewed eligibility responses to assess patient benefit level and prepare estimates.

Education

Bachelor of Science - Health Administration

University of Phoenix
Tempe, AZ
01-2021

Skills

  • Career planning
  • Market research
  • Event coordination
  • Crisis intervention
  • Client advising
  • Customer relationship management
  • Patient registration
  • Eligibility assessment
  • Payment strategies
  • Effective communication
  • Active listening
  • Team collaboration
  • Presentation skills
  • Problem solving
  • Relationship building
  • Group facilitation experience
  • Interview coaching proficiency
  • Decision-making support
  • Benefit analysis
  • Human Resources
  • Human resources policies
  • Informational Resources

Accomplishments

  • American Career College Los Angeles : Associate of the Year 2023

Certification

  • Certified Resume Writer

Timeline

People Operations Associate

Alpha & Omega Staffing
01.2022 - Current

Senior Career Advisor

American Career College
05.2018 - 03.2025

Patient Access Representative

Glendale Adventist Hospital

Bachelor of Science - Health Administration

University of Phoenix

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